OTC Health Solutions

CVS Pharmacy

About this app

It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online.

- Take control of your benefits with real-time balance updates on funds and activity

- View transaction history for benefits used and track order status

- Easily find CVS stores where you can use your benefits in store, or order online

- Shop on your own terms with convenient CVS in-store, online, and home delivery options

Ratings and reviews

app is clumsy and difficult to use - e.g. an option bar pops up and blocks a necessary button to save changes to your shipping address, which must be edited to place an order. Then, the changes aren't saved for the next time the app is used. It works, barely, but it's a PIA. One might almost think they were trying to discourage you from using your benefit, which would then stay with the insurance provider. Surely, they would never do anything so corrupt and annoying intentionally, amirite? /s

USE 'OTC Network' INSTEAD. The worst app I've ever used. Going back with gesture navigation will exit the app and the session. Select 'Order Online' and there's no app navigation. Support says to scan UPC in app for eligibility. As far as I can tell there's nowhere in the app to scan. Just electronic payment info. Online prices are extremely high, but they are forcing you to order online by not having a way to check products in a store.

The categories are confusing to say the least! Impossible to find what you need and when you do you can't read ingredients in the products etc. And (price gouge) on most of the items but its easy and free shipping right (eye roll). Make it simpler for us to get our items in ANY store like a regular debit card. A list of un/eligible items so we don't have to spend an hour standing scanning! My body won't let me waste time scanning when I hurt. I need to get in and out asap!

What’s new

Bug fixes and Improvements.