T-Mobile MONEY: Better Banking

T-Mobile USA

About this app

T-Mobile Money has moved to T-Life - your all-in-one spot for everything T-Mobile.

This new, connected experience brings your money and your mobile life together in one place.

Additionally, you can continue to access your account on the web.
T-Mobile Money accounts are provided by Coastal Community Bank, Member FDIC. T-Mobile is not a bank. FDIC Insurance only covers the failure of an FDIC-insured bank. FDIC insurance is available through pass-through insurance at Coastal Community Bank, Member FDIC, if certain conditions have bene met. The T-Mobile Money Debit Mastercard® is issued by Coastal Community Bank pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design and true name are trademarks of Mastercard International Incorporated.

Ratings and reviews

Pushing advertisements onto me through my phone account to sign up. Then taking all my private data and blocking me from using the service while I'm getting targeted ads. This is major scam behaviour, you have the same name on every service but none of them are seemingly connected and all the information they each have is different about what the other is doing. your entire customer service is falling apart and it doesn't seem anybody wants to correct it.

The 10-purchases-per-month requirement is a TERRIBLE idea. Now it feels like I'm living paycheck to paycheck as I'm holding off on making purchases until the 1st of the month, just so that they'll count towards next month's quota. After all, I'm trying to save money and avoid going out during a pandemic. But if I find myself short on purchases, I'll use the self-checkout lane at the grocery store, scan one item, pay for it; scan the 2nd item, pay for it, etc. Great, now I get to be that weirdo.

As a loyal customer, I've enjoyed T-Mobile's progress over the last several years. With T-Money, I was excited to switch over. However, it has been nearly a month now and my account still has not been set up and I cannot access the app due to a connection issue. I called 2 wks ago where I was told my account was set up and deleted for some reason. I called once more and they are still citing the same issue for a large multitude of customers. cant recommend.

What’s new

T-Mobile Money has moved. Please download T-Life, or login to the web experience to access your account.