A Google user
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The support staff are very good. My assigned staff/broker is very good. The app also very good; easy to use, all the info and map. The only issue is pricing. You get a load with good price but next time you see the same load it has a price reduction and everyday after it's less and less. You'll see two loads going to same place, even same appointment and a difference in price. They say it's the software that prices but no one bothers to correct issue. If it wasn't for that it would be a 5 star
216 people found this review helpful
A Google user
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When the app works it works well, easy to search for and book loads, the support staff is always helpful and easy to reach. The only reason I don't give it 5 stars is because their system repeatedly changes my account status to intrastate carrier and locks me out of the app until I call and get a human to fix it. I have had this problem for months and 5 times in the last 24 hours. This problem makes the app nearly unusable. Also, need to be able to limit deadhead miles when searching for loads..
131 people found this review helpful
Uber Technologies, Inc.
February 19, 2019
Hi Kristian! Thank you for the review. We are always striving to make our app better for carriers and their drivers. I will pass these recommendations along to our product team!
Lincoln 007
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This app just turned terrible again, it doesn't remember your search selection van, refer, weight extra, it also doesn't show you your BOL once you send it for your payment, especially in spotty signal areas, because of that it only uploaded one picture not all pages, yet doesn't let you see what the main office is seeing and why they rejected the picture in the first place... Need to fix these issues, would be happier if someone could resolve this problem so I can continue to work ... Grrrrrrr
37 people found this review helpful