USAA Mobile

USAA

About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

"USAA Bank" means USAA Federal Savings Bank.
Bank products offered by USAA Federal Savings Bank, Member FDIC. Credit card, mortgage and other lending products not FDIC-insured.

 

Ratings and reviews

I used to be able to use mobile deposit on my phone, then it stopped working. I'd get a message saying it's unavailable. I called usaa they had an it ticket submitted to try and fix the problem. The solution they offered me was to use another device. Or deposit differently. they did not offer anyway to remedy the problem. I find this solution lazy and unacceptable. I've been a member for 8 years and am now reconsidering who I bank with. I have all permissions on, uninstalled and reinstalled.

I like the app in quite a few ways; however, why give customers the option of being able to edit the description and categories of transactions if it doesn't save onto our bank statements? I'm sure I can't be the only person who is disappointed that they went through the trouble of organizing transactions for tracking, tax purposes, etc. only to find out that they wasted their time. *sigh* I would like to be able to permanently track my expenses. Thank you.

The app itself is quite fine, as I've never really run into any issues with the actual main app. But the reason for giving two stars is simply because the widget of this app is absolutely terrible. Every few days I run into issues with the widget where it simply won't refresh and will give a message saying, "Sorry, there's no information available right now. We'll be back soon." This happens just about every few days, to the point where I would have to remove the widget and newly re-add it.

What’s new

We frequently update the app to provide you with the best experience. This update includes:

- General bug fixes and performance improvements