USAA Mobile

USAA

About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

"USAA Bank" means USAA Federal Savings Bank.
Bank products offered by USAA Federal Savings Bank, Member FDIC. Credit card, mortgage and other lending products not FDIC-insured.

 

Ratings and reviews

The app used to be really easy and fast to use and access what I needed. Now the options for MFA during sign in do not always work. I can't access the 6 digit code on the app to sign in because I haven't signed in yet. For whatever reason, I don't always receive codes that are texted to me. On top of log in taking forever, notifications pop up as soon as I'm in, further distracting me from what I opened the app to do. I'd like to never see "do you want to allow notifications?" ever again.

I've been using USAA for over 20 years. I paid my credit card off in full and the money disappeared from my bank account two days ago. However, my credit card shows a zero balance, but hasn't freed up the available credit. This means they're using my money interest-free. Amazing how I can buy a vehicle with my credit card and the charge goes through immediately. When I send them money, takes them forever to say that they have my money, even though i can see the money missing from my other bank.

There's an update literally every time I open the app. Constantly changing and moving things around. Navigating on the app is unnecessarily complicated. Transactions take a week for no reason sometimes. You're not warned that the process for an automatic payment is taken out days before the actual payment date. You can't reschedule any payments the day before, which is incredibly stupid. I don't see any transactions for this until a few days after the payment date, too. Ridiculous.

What’s new

We frequently update the app to provide you with the best experience. This update includes:

- General bug fixes and performance improvements