UScellular™ – My Account

USCC Services, LLC

About this app

Your UScellular® account at your fingertips – anytime, anywhere. Get a sleek, redesigned shopping experience with enhancements that get you to your next upgrade faster.

A Revitalized Shopping Experience
• Updated Plans page that gets you to the right plan and faster navigation to the checkout page
• View updated totals and monthly charges as you shop, with a redesigned Shopping Cart with options to add lines or make changes
• Revamped Upgrades page for the easiest access to your eligibility status, early upgrade info and ways to save on your next phone
• Automatic application of specific discounts and promotions that your order is eligible for
• Streamlined Home Internet experience that includes Whole Home Wi-Fi and free expert setup
• Easy to understand Watch Plans page that helps get your smartwatch activated fast

Billing & Payments Made Easy
• Both line level and account level details on your Bill
• New “What’s Changed” section on your Bill with details on any month-to-month changes
• Easy bill pay with saved payment methods and a Quick Pay option for one-time payments
• Auto Pay + Paperless Billing = monthly discounts

A Personalized Experience
• Onboarding experience for first-time My Account users
• Order History page redeveloped with more details on your order and shipment tracking
• Integration of Advanced Messaging and spam protection
• Ability to upgrade/downgrade Device Protection+ plans and a convenient claims process
• Redeveloped Support pages with updated FAQs and device specific tutorials

Ratings and reviews

Completely USELESS!!! App used to be okay. You could see your account balance and bill (not that the billing system makes any sense to begin with). Now i can't even log in on the app or the website because it directs you to an error page. US Cellular sucks and has never been worth any of the hassle I've dealt with from the beginning. They lie about their charges and then can't even make an app that works.

It's not you it's us.... Kind of figured that out after 500 tries in a month but thanks. Maybe fix the issue? I can never log in online either as it "doesn't recognize my device" even though I have had this phone and number forever. Ive been having issues with usC since forever. At least 2014. Just please get it together. Paying top prices and can't get an app together for years! If I wasn't in the woods I'd use anything else. Customer service reps are really nice though, they save it.

App hasn't worked properly since the update in September, and neither has their website. Three months of having to jump through hoops just to pay my bill is not acceptable. Update: it's now 8 months later, and the app is somehow worse. Can't even get to the login screen. When I talked to customer service I was told to uninstall/reinstall and it would fix it. It did not. If I could give negative stars, I would. US CELLULAR - FIX YOUR APP.

What’s new

The My Account app has easy navigation to shop for phones, accessories and everything else you need to connect. Exclusive deals and discounts are applied automatically as you shop. The app even notifies you when you’re eligible for upgrade. You can shop for Home Internet at one low price with a customized setup. Personalize your monthly payments with flexible financing and manage payment methods and Device Protection+. And a redesigned Bill shows line level and account level details and changes.