
Soldier For Jesus Christ
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The worst card EVER! unfortunately I receive my SSDI benefits on this card. I've had it for at least 5 years now and I hate it! A lot of the times when I go to the ATM I can't get MY money out, sometimes I can't even pay my bills. forget purchasing anything through Google, the card won't allow it! I wanted to subscribe to YouTube premium, but I can't do that either! something needs to change. This is MY money and Direct Express dictates how I use it! disgraceful !!!!
90 people found this review helpful

Willa RS
It would be great if it allowed me to log in using my thumb. It would be great if it let me log in at all. It says my info doesn't match anything in their system when I try to reset my password. I know for a fact it is all correct and should match. But it's telling me it doesn't. Almost like they deleted my account. I sure hope that isn't the case, but someone in the reviews had that happen to them recently. Absolute dumpster fire of an app. Get your sh together, people rely on you.
304 people found this review helpful

Debra Heckman
I haven't been able to open the app since I've installed it. Every once in a while I could get the old app to open, now I get told "for a better banking experience use new app" My money disappeared last month. This month, I'm afraid to even use the card except to pay a bill, even that's iffy! Never know if you are going to get declined. When you are finally able to speak to a live person, I'm told no transportation came thru! This is a nightmare!
936 people found this review helpful