Uber - Request a ride

Uber Technologies, Inc.

À propos de l'application

Join the millions of riders who trust Uber for their everyday travel needs. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy.

FIND THE RIDE YOU WANT
Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable.

Pick from a wide range of products that the Uber app has to offer including:
- UberX: Affordable rides, all to yourself
- Uber Green: Eco-Friendly
- UberX Priority: Priority pickup
- UberXL: Rides for groups up to 6
- Comfort: Newer cars with extra legroom
- Comfort Electric: Premium zero-emission cars
- Uber Pet: Rides for you and your pet
- Black: Luxury rides with professional drivers
- Taxi: You now have the option to request a cab or a taxi in select cities
- 2-wheels: Find a scooter to start riding today
- Premier: Luxury rides with highly-rated drivers

UPFRONT PRICING
With Uber, you no longer need to worry about hidden costs or unexpected surprises. As you enter your destination in the app, you get upfront pricing and the estimated time of arrival.

SAFETY TOGETHER
Safety is a top priority at Uber. We have established comprehensive safety features to help ensure every rider and driver feels secure and comfortable.

PRICING
We’re doing all we can to make our pricing as transparent as possible.
- UberX Share: UberX Share connects you to other riders headed in the same direction.
- Group Rides: Share the journey with friends.
- Split Fare: Split the cost evenly while you’re still on the ride.

JOIN UBER ONE FOR EXCLUSIVE PERKS
Benefit from $0 Delivery Fee and up to 10% off eligible delivery and pickup orders and 6% Uber Cash back on eligible rides. Other fees & terms apply. For more details see uber.com/uberone.

RESERVE RIDES IN ADVANCE
Need a ride at a specific time? No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence.

GO GREEN
Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to help reduce your carbon footprint.

CARSHARE
Drive yourself with Uber Carshare. Borrow a car by the hour, day, week or longer – you only pay for the time you’ve booked. Currently available in select cities.

RENT CARS AND HAVE THEM DELIVERED TO YOU
Whether you need a car today or later, the online booking experience will help you find the right vehicle for a family vacation, a weekend getaway, airport travel, and more. You can have a rental car delivered to your door at the time and location of your choice with Valet, currently available in select cities.

MORE FEATURES
Delivery: Order food from your favorite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience and pet supplies and get them all delivered.
Uber Connect: an easy, same-day, no-contact delivery solution that allows people to send items whether it’s a care package or an item you sold online.
Transit: Say goodbye to complicated time schedules, hectic transfers, and unexpected waits while reducing your trip’s emissions.
Uber Charter: Book high-capacity group rides in vehicles seating 14-55 passengers, such as limo buses and coach buses.
Uber for Business: Manage and track business travel, meal programs, and more on one dashboard.
Uber Hourly: Keep a car and driver with you for hours.
Uber Car Seat: Uber Car Seat provides one forward-facing car seat for a child who is at least 2 years old, 22 pounds, and 31 inches tall.
Get Started Now! Download the Uber app and create an account today. Uber is available in the following cities: Boston, DC, LA, New York, San Francisco, Vegas, Orlando, Chicago and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber.

Notes et avis

J'ai commandé un Uber un jeudi a 4h15. Quand je me suis connectée sur l'appli a 4h le Uber était déjà en bas. A 4h05 elle a démarré alors que je n'étais pas dedans. Impossible d'annuler la course qui était déjà en cours. Heureusement j'étais accompagnée et on a pu commander un autre Uber depuis un autre téléphone. Résultat j'ai été débitée deux fois, une fois 25€ (moi) et une fois 10€ (ma soeur) . 35€ pour un trajet qui aurait pu me coûter 10€, légèrement honteux.

J'essaie de commander une course, l'application met trop de temps à trouver un chauffeur alors j'annule. J'attends un peu pour retenter plus tard, même souci alors je passe par un autre service. Et je découvre le lendemain que j'ai 50% de frais d'annulation pour dédommager deux chauffeurs dont je n'ai jamais vu le nom auparavant (total du prix de la course) ! Et le service d'assistance se borne à faire du copier coller de leurs conditions en disant que tout est correct !! C'est inadmissible !

L'application bugge souvent, je dois me reconnecter à mon compte à chaque utilisation. L'assistance est quasi inexistante ! Les réclamations sont de moins en moins prises en compte. C'est compliqué de faire une réclamation depuis le mobile. Les incidents techniques ou bugs ne sont pas résolus pour le moment. Difficile aussi de remonter un incident technique depuis le mobile. Des problèmes liés aussi à déterminer votre position géographique... Je galère avec Uber depuis des mois voir un an.

Nouveautés

Nous mettons à jour l'app Uber le plus souvent possible pour la rendre plus rapide et plus fiable pour vous. Cette version comprend plusieurs correctifs de bogues et améliorations de performance.

Vous aimez l'app? Évaluez-la! Vos commentaires nous aident à nous améliorer constamment.
Une question? Touchez Aide dans l'app Uber ou rendez-vous à help.uber.com.