Accor All - Hotel booking

4.3
81.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Book a hotel, a boutique hotel, a 7-star establishment, a youth hostel or even a villa or apartment in over 111 countries. That’s 3,000 towns and destinations and 5,000 addresses just waiting to be discovered.
From economy to luxury, the choice really is all yours for a city escape, a business trip, a romantic weekend or a road trip with friends.
Take your pick: ibis, Novotel, Raffles, Fairmont, Mercure, Sofitel, Pullman, MGallery, Suite Novotel, Adagio, ibis Styles, ibis budget, hotelF1, Mama Shelter, onefinestay, Rixos Hotels, Jo&Joe, 25hours Hotels and Thalassa Sea & Spa are all present on our app.

The Accor All app is your new travel partner:

• Prepare your stay
Search for somewhere to stay in a specific town or city or close to a particular monument, and browse photos of the rooms and venues before checking out the Tripadvisor reviews.
You can book, manage your booking and prepare your trip.
What time does the hotel open? How can I contact the hotel? How many points will you earn for this stay? Our app can answer all these questions.
Don’t forget to join our loyalty programme to enjoy a discount of up to 10% on each booking.

• During your stay
Earn Rewards points at our hotels when you stay, and on a day-to-day basis in our restaurants and bars.

Got the travel bug? We can offer you somewhere to stay in the world’s most stunning towns and cities:
Paris, Berlin, London, Zurich, Bangkok, Munich, Singapore, Vienna, New York City, Amsterdam, Shanghai, Hamburg, San Francisco, Brussels, Milan, Cologne, Sydney, Warsaw, Dubai, Rio de Janeiro, Prague, Hong Kong, Rome, Lisbon, Frankfurt, Budapest, Istanbul
Updated on
May 16, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

4.3
81.2K reviews
Maggie L
March 4, 2022
Like other reviewers, I did not have a problem booking hotels using this app until this year. So far I have spent on average one hour on each booking. Everything is fine until I enter my Visa or Mastercard information. Then I get a message saying details are not correct. I have always used the same card, and it works for Marriott :) maybe that's a sign to keep my titanium status with Marriott instead of accruing with Accor. I suspect there may be an issue with the Authorize with Visa step.
19 people found this review helpful
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Accor All
March 4, 2022
Hello, Thank you for taking the time to bring this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) with your email address (id of your account), the hotel you wanted to book and if possible the date you tried to book. We will be able to provide a more specific answer. Coralie, o.b.o The Accor ALL App team
sharief h
May 8, 2022
There's an option to 'amend or cancel' a booking, but actually you can only cancel it. If you wish to change your booking, you have to cancel and make another booking. Quite silly and unnecessary steps. Why not just put 'cancel' on that click button to avoid confusion.
3 people found this review helpful
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Accor All
May 13, 2022
Hello, On behalf of the ALL team, thank you for writing to us and I apologize for your experience. All feedback are gifts ! We are going to work on the point that you sent us. If you have other feedback, you can send us to app.all@accor.com in order to improve the ALL application. Mathieu, o.b.o The Accor ALL App team
Samuel
April 17, 2022
Well I have given it 5 star and it does appear to have a good, glitch-free, clearly-laid-out, easy-to-edit quote obtainer with hotel search box. As in, holiday search facility/rooms and rates finder. Which is more than can be said for both the Accor Club's website where the main stay search is and the Ibis website - both of which need some technical attention and fast! With regards to the rate search being plagued by error.
11 people found this review helpful
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What's new

Thanks for your feedbacks. With your input, the app Accor All is constantly improving to offer all the functions that you expect.
The latest update to our app brings you new options:
Minor bug fixes and stability improvement
Download our new app now!