![](https://play-lh.googleusercontent.com/a-/ALV-UjUgunWbIaOMVIL3sqsqTarihQQez44WgrLGoUZ73AaVcaN4zltfgw=s32)
Amber Pattie
Everytime I try to log in it brings me to the agreement, but then constantly kicks me off saying I don't have an internet connection when I obviously do. Then,sometimes it randomly skips the agreement page and I can access, only for the agreement page to come back a week later. It's been doing this for months. I don't live in Canada and this is the only access to my bank account without needing my mother to physically go to the bank for me in Canada. What's going on?
2 人のユーザーが、このレビューが役立ったと評価しました
Royal Bank of Canada
2021年3月8日
Hi Amber, I'm so sorry to hear that you have this concern, please contact us at 1-800-769-2555 and an advisor will be happy to help you out. -- Lisa
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
Googleユーザー
This app NEVER works. Always says "Sorry, we are currently unable to service your request."
6 人のユーザーが、このレビューが役立ったと評価しました