Hello. Do you see any error messages? Are you not able to see the files shared with you in the "Shared with me tab"? Have you reported this to us? If you haven't done so, please do so at https://proton.me/support/contact so we can help.
nelson clarita
举报不当评价
2025年8月23日
我明明完成了任务,为什么我没有收到免费的5g内存?
Proton AG
2025年8月25日
Contact us at: https://proton.me/support/contact so we can help you with this.
Hi! You can access any files that were shared with you via the 'Shared' tab within the app. Could you please elaborate on what you're referring to when you say 'it will not jump directly from the webpage'? Please report any failed downloads directly through the in-app 'Report a bug' option. Thank you for your 4-star review!
新变化
Fixed various bugs and improved app stability for a smoother experience.