Aetna Health

4.5
95.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Take charge of your health and benefits in one easy place

The Aetna Health app helps you stay on top of your health. All when and where it works best for you, 24/7.

Manage your benefits

With just a few taps, you can:
• Access your ID card
• Track spending and progress toward meeting your deductible
• Check on your Health Savings Account, Health Reimbursement Account and Flexible Spending Account
• View your plan summary and get coverage information
• See claims and Explanation of Benefits
Connect to care

Plus, it’s easy to:
• Find in-network doctors, facilities and other providers
• Search for MinuteClinic locations and services (inside select CVS Pharmacy and Target locations)
• Schedule MinuteClinic appointments
• Talk with a doctor anytime by phone or video, and more

Keep in mind
• The app is available to most Aetna members. And the features may vary, depending on your plan.
Updated on
Sep 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, Audio and 2 others
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
92.9K reviews
kait :3
September 2, 2025
Really, really bad search function. Deeply unintuitive UI, and that's coming from a tech-savvy 22 year old. I can't imagine how hard it would be to navigate for older folks. Why does searching individual practices not show the correct results? Or even individual practitioners? I have to sort through huge lists of providers instead. Really bad.
2 people found this review helpful
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Rashima Williams
May 31, 2025
I've been trying to load the app and the website for 2 days now. So far neither will load which in effect makes Aetna useless. FYI, there's absolutely NOTHING wrong with my wifi. Everything, but Aetna loads just fine. I was even playing a game on Steam. As much as you pay, you'd think it would work. But then sometimes we tend to ask for too much.
9 people found this review helpful
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Shayla Post
September 8, 2024
I haven't been able to sign into the app for over a month. It always just says "technical issues" . Can't get into the member website either. I cant access my insurance cards or anything. I dont know whats happening but this is extremely frustrating. I've tried numerous different browsers. Un-installed and reinstalled. Can't get into anything. If I could give this zero stars I would because this is absolutely ridiculous
141 people found this review helpful
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Aetna Inc
September 10, 2024
Hello, Shayla. We care about your Aetna Health app experience. I work on Aetna’s support team. If you’ll email our support mailbox at AetnaHealth-AppSupport@aetna.com, we’ll be happy to assist with any issues you may be having with the app. I look forward to hearing from you. Thanks! Meg B.

What’s new

With the Aetna Health℠ app, you’re in charge. With this release, you’ll find new features and functionality to make things even more simple and seamless, like:
• Bug fixes and incremental enhancements to current functionality