American Express should enlarge the font to suit all age groups. My card [Clear Card (Discontinued)] didn't get the fair treatment when added on Android / Apple Pay because the Clear card received a default card image with gray color design representing an American Express issued card instead of my Clear card design. Not fair!
Well, the older version was functioning just fine. An update was forced on me; the updated version fails to open. Lest it's for security reasons, I do not see why applications get updated. Especially applications that pertain to managing one's finances.
Our system is not responding error. Hasnt worked since the last update. Of course, its impossible to email anyone to address the issue, since there isnt a contact email on the website.
Worked great then can not log in. What happened? I called and was told to Uninstall then install still same problem. This will actually affect how I use this card.
App is very useful. Only 3 stars because I get an error message when trying to enable fingerprint scan and FICO score not available from app.
Haven't been able to log in since I've installed it a week ago. I've been trying multiple times per day and consistently get, "System is not responding, please try again later." Tried uninstalling/reinstalling with no improvement.
• Eligible Card Members can now use the app to refer a friend – earn rewards when friends and family get an American Express Card through your referral.
• Platinum Card® and Centurion® Members can now find an airport lounge on the go. Locate nearby lounges and plan for an upcoming trip by searching the 1,000+ lounges in the American Express Global Lounge Collection℠. Plus, seamlessly access Platinum Concierge, Travel or your Customer Care Professionals through enhancements to the app.
Tap and pay with your phone, get instant notifications, and lock your cards.