AT&T Voicemail Viewer

AT&T Services, Inc.

About this app

This app is for AT&T landline voicemail, not mobile phone voicemail. Make sure you have your AT&T home or office voicemail PIN prior to downloading this app.

The AT&T Voicemail Viewer app makes it easier to stay on top of your Voicemail or Unified Messaging voicemail messages directly from your Android device. Like looking at messages in your email inbox, Voicemail Viewer lists your messages, allowing you to choose the order in which you listen to them. The App may include a voicemail-to-text feature (VMTT) that provides automated transcription of your voicemail.

Residential landline phone service
VMTT is included with Voicemail Viewer for AT&T Phone
VMTT is included with Voicemail Viewer for traditional phone service with Voicemail or Unified Messaging
Business landline phone service
VMTT is included with Voicemail Viewer for AT&T Phone
VMTT is not available with Voicemail Viewer for traditional phone service with Voicemail or Unified Messaging

Voicemail Viewer does not work with all Android devices or all OS versions. For more information and help, AT&T residential customers may visit our AT&T Voicemail Viewer web site at att.com/vmviewer and business customers may visit um.att.com/vmviewer.

If you are having trouble signing into or using this app, please contact us at 800.288.2020 (Voicemail) or 888.300.6500 (Unified Messaging) and be prepared to provide:
Your landline phone number associated with your mailbox
The device you are using to access the app
The problem that you are experiencing

Ratings and reviews

Well, it takes at least a few minutes for the number to show up in the app when a voicemail is left. It takes days for the actual voicemail to show up. I was able to hear voicemails from 4 days ago today. When you touch a voicemail in the app it gives an error that the server cannot be reached, when there is an internet connection. I started just calling my voicemail box today, because the app is useless. I tried reinstalling the app 3 times.

Update failed, uninstalled and now can't reinstall. It was useful when the app worked. Don't understand why it suddenly stopped. Very disappointed. Update 06.08.2023, finally was able to download the app tonight and my saved messages are there. Hope the app continues to work. UPDATE 12.12.2024, Spent an hour on the phone with ATT because the app stopped working again. Server error, connection issues, constant buffering and can't access detail of messages. Escalated complaint to a manager.

This app doesn't let me log in, it asks for my number & pin. I enter my regular VM pin and phone number and I just get an error message prompted (Login failed)....same PIN works fine for accessing voicemail, but results in the viewer app. And the worst thing is, on the pop-up for login-failed, when you click on (Send Problem Report), which ultimately fails as undeliverable email........was on call with customer rep for 30 minutes with no luck and was told to call back....what a waste of time......

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