Ali Nadeem
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Dear Bykea App Developers, For some reasons, I am unable to use Google Maps on my device and I am using other Map application but when I click on the Blue Arrow in your application to use Maps to track customer location but that says: "Please Install Google Maps". This is very bad, I also use other ride-sharing app (e.g. InDrive) that gives an option to choose between Map applications which I want to use. Bykea should also have that option in their app.
45 people found this review helpful
Bykea Technologies B.V.
April 26, 2022
Dear Ali Nadeem, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at Cs@Bykea.com and we will do our best to rectify those at the earliest. Thanks
Talal Maqsood
Many times, I download and add my Bykea partner details. However, I question why this app requires permission to access my mobile phone images, memory, and contacts. Please refrain from adding this, as it involves personal information. I suggest limiting the permission to only Bykea location, similar to other ride-hailing apps like INDRIVER. If access to personal information continues, we may escalate the matter to the Pakistan Telecommunication Authority (PTA).
256 people found this review helpful
Bykea Technologies B.V.
March 19, 2024
Dear Talal, We are sorry for the inconvenience.All details are asked for in every other app. Your details are secure.
Haider Ali
Good option to have some income as freelancer. Just experienced one issue that gender of passenger is not mentioned during ride acceptance. With pickup distance there shall be gender mentioned as who is to be picked up so that partner do not have to cancel the ride at last pick up moment.
35 people found this review helpful
Bykea Technologies B.V.
May 7, 2024
Dear Haider, Thank you for sharing your experience and feedback with us.