1.33K reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
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About this app

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

Key Features:
- Control your smart devices
- View the weather and Air Quality
- Create personalized schedules that fit your needs

This app is compatible with Android version 10 or Later.
SmartHome allows homeowners to control their system remotely
Updated on
Sep 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity and App info and performance
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.32K reviews
Drew Crafton
November 4, 2025
Latest update killed the former app. I now have to use this obtuse interface. Actual current temp and humidity are small and hard to find while the Setpoints are large. Menus are makes it hard to find the information you want. Some of the values are in gray font making it difficult to read. The energy usage info is limited and can only see detail for last 2 days. It is hard to believe that these products can keep getting worse but they seem to find a way..
195 people found this review helpful
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Carrier Corporation
April 22, 2025
Your experience is important to us. We appreciate your feedback on font size, layout, and info visibility. Our team is actively working to improve the interface based on input like yours. For more support or suggestions, contact ResDigital@carrier.com so we can assist you directly.
James
September 11, 2026
Most of the time the app and the system aren't even on the same settings. speaking of settings, why can't I set the exact humidity that I want? This is sold as a premium system but the settings are very limited, the settings and the app couldn't be any more basic and the energy efficiency fails at life. Make an effort to live up to your brand and price point Carrier! 4 months later and everything above is still true.
4 people found this review helpful
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Carrier Corporation
June 17, 2026
That’s frustrating, we get it. The quickest way to get help in the SmartHome app under: Profile → Help & Support → Contact Us. It helps most users get back up and running quickly.
Andy
September 4, 2026
It's almost useless trying to use the app. The app is very, very rarely accurate. The temperature, hold status...always inaccurate. I think it's because it's not syncing with the thermostat. Sometimes if you wait for 5 or 10 minutes it might sync up and be accurate, but very rarely.
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What’s new

- New device setup now includes an updated consent experience, making it easier to understand and manage data sharing preferences that support connected services and remote diagnostics.
- Bug fixes and enhancements.
Content rating
Everyone
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App support

About the developer
Carrier Corporation
DigitalAppAdmin@carrier.com
13995 Pasteur Blvd Palm Beach Gardens, FL 33418-7231 United States
+91 81432 39038

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