Citizens Access

Citizens Bank, N.A.

About this app

Ready to manage your money – anytime, anywhere – from the convenience of your mobile device!

Access Benefits:

- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account

DISCLOSURES:
© 2024 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender

Ratings and reviews

I had problems logging in, as others have reported, but finally figured out why: the app does not allow spaces as part of the password. This is a bit odd since the website encouraged me to include spaces in my password. I went to the website and changed my password to not have spaces and was then able to login to the app. Developers: Please update the app to allow spaces in the password if you want better adoption.

Edit: After posting this, I was able to access the app for the first time. When it works, it is easy to use. Downloaded in early January, have not been able to login once since then. Sucks because I want to deposit checks directly to my citizens access account, but you can't without the app or mailing them in. Account works fine online, the app is completly useless as is though.

I was very impressed with using Citizen's Access. It was easy to use and convenient. It's how banking should be.

What’s new

Thanks for using Citizens Access! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.