Desjardins mobile services

Desjardins

About this app

Make transactions and manage your money quickly and easily in a secure environment.

Easily make everyday transactions on our user-friendly app. Our virtual assistant, Alvie, presents insights to help you manage your money and make informed decisions. At your fingertips, you can pay bills, deposit cheques, transfer money between accounts and make or receive Interac e-Transfers, in just a few seconds! You can also manage your cards, loans and lines of credit. If you've lost your credit or debit card, you can even temporarily lock your card while you look for it.

We aim to meet your needs. Our app can help you keep track of your goals, manage your budget and give you an overview of your financial situation. You can even get a mortgage pre-approval in a few easy steps!

Find out how the app can help you meet your business needs, like making mobile deposits and approving transactions.

Log in through your smartphone or tablet with your password or biometric authentication. Some features are also available on Wear OS by Google.®

Not a Desjardins member yet? Open an online account in just a few minutes.

For more information about the applicable terms and conditions, please see the Terms of use and the legal notes section (desjardins.com).

By downloading the Desjardins mobile services app, you consent to the installation of the application and updates, which can be automatically installed depending on the default settings of your device or operating system, or the settings you selected. You may withdraw your consent at any time by uninstalling this application.

Personal information – Desjardins collects, uses and shares personal information provided in accordance with applicable laws and regulations, as well as the Desjardins Privacy Policy (Our Privacy Policy (desjardins.com). You may withdraw your consent at any time by uninstalling the Desjardins mobile app.

® Wear OS is a registered trademark of Google Inc.
Interac® and Interac e-Transfer® are registered trademarks of Interac Corp. Used under licence.

Ratings and reviews

I have had no problems for many years using the app. but for the last couple of months, on a regular basis, the app does not let me log in. lasts for more than a day. It has caused many problems, like could I not transfer funds between account and had to pay 45$ fees...twice. impossible to deposit checks...not very professional as an app right now. it has become very important for many people. This should not happen.

Login only via debit card number (cannot choose a username), need a second app to access investments, cannot set alerts for deposits/withdrawals, it takes days to get a refund when Desjardins makes a mistake, barely any perks even with the most expensive chequing account, schedule transfers often late by a few days, bad customer service, takes customers for granted...

Not able to log in keeps on loading non stop been few days !! Happened few weeks ago as well lasted few days !!. Updates !!: worked for 2 days now again samething brings to the 3rd in less then one month!! once again after an update stopped working again its becoming annoying i lost count now how many times this app started bugging the only reply working on it but its been over a month now !! and once fix you guys do an update and mess it up again!!

What’s new

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience. Thank you for using the Desjardins app.