
Jay F
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update: 2 stars down to 1. will always recommend Burger King, but not this app. It works great until someone messes up your order. with Skip the dishes, if something goes wrong, you get a credit to your account. On here, instead you get a coupon that isn't valid with other offers, such as whopper wednesdays. When I tried to dispute it saying I wanted a refund not a coupon, I was met with bot after bot telling me it has been resolved. it hasn't. Even the link in the response is the bot.
3 people found this review helpful
Burger King, Inc.
April 7, 2026
Apologies for the trouble with your promotion. Our Guest Care team can help confirm offer availability at https://www.burgerking.ca/support.

J Oli
Horrible experience. The app said payment failed and made me redo the payment and turns out it did 2 orders and billed me twice. I tried to cancel 1 and local restaurant can't do it, had to contact through the app and now have to wait 48 hours as they don't have any live representatives and only do email support. wouldn't be a big deal if it was a small order but this was a family of 6 and the order was 80 dollars.... 0 support, 0 help, go into the local restaurant and order,support local...
Burger King, Inc.
April 21, 2026
Sorry for the trouble with your app. Please check Google Play to download the latest version, as updates often fix issues. If the problem continues, our team can help at burgerkig.ca/support
You Rule!

Brad Chase
First off, I love Burger King and I love this app. my low rating is to bring to light one flaw in this app. Either I can't find it or more likely there is no option for, as Burger King puts it, the "Low-carb" modification aka no bun. I can't eat bread so this stings because I love their food. I can order from the front end counter and ask for the low carb option no problem but I can't use the app to order my food that way. If you could add this option into the app it will easily get 5 stars.
3 people found this review helpful
Burger King, Inc.
March 17, 2026
Thank you for sharing your feedback. We value every comment as it helps us improve and provide a better experience for our guests. We appreciate you taking the time to let us know your thoughts.
You Rule!