
Adam K
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It has been fine for a while but last time I used it and ordered 2 apple turnovers for $2 and a third apple turnover. I was charged 1.79 per turnover so the discount on the 2 turnovers did not apply. I messaged customer support and their response is prices can be viewed in the order section of the app once the restaurant is selected. Just a canned response yes the price was 2 for $2 in order section. Just order AW their deals never have issues. I did ticket 23614809, still unhelpful.
Burger King, Inc.
March 2, 2026
Sorry to hear about your recent support experience. We’d like to make this right. Please share more with us at burgerking.ca/support so our team can assist you.
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Jenny Marcotte
I placed an order on the app. When i got the food it was so dry and stale but also soggy, tasted like it was day old food it was absolutely horrible. I messaged them and its been 3 days now and issue had not been resolved. They sent an apology email then i havnt even heard from them since.. I tried to reach out and its a computer that will only let me send one messaged then it wont let me send anything else and it just says my message has been added to the ticket.
Burger King, Inc.
March 15, 2026
Sorry to hear about your recent support experience. We’d like to make this right. Please share more with us at burgerking.ca/support so our team can assist you.
You Rule!

dakota carter
usually it's great, never had many issues until recently. the last few weeks/month or so, whenever I attempt to order on the app, the cart portion won't let order. Just has a loading sign saying "loading your order" yet it never loads. I've tried updating, deleting and redownloading the app, logging out/back in, etc. the issue continues unfortunately.
10 people found this review helpful
Burger King, Inc.
December 30, 2025
We appreciate you updating the app, sorry it’s still not working as expected. Please reach out to https://www.burgerking.ca/support with details so we can investigate.