SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

Absolutely terrible experience. Appliances disappear from the app and are nearly impossible to restore. The device itself is on the network, I can see it registered to my 2.4Ghz Wi-Fi. Then to make things more frustrating the app is loaded with unrelated content to try and get you to buy more appliances and or services. And then they fill the remaining void with lifestyle articles. All this extra junk when all you really need is the app to control the air conditioner.

App is extremely slow and doesn't give notifications on time. if I have it set to tell me about my washer and dryer it won't tell me when it's done on time. Only when I unlock my phone to use it will I get a barrage of notifications. Response edit: Signed out, uninstalled and reinstalled and yeah that didn't fix anything. Btw it's not just me with this issue. Fix your app

Probably the slowest smart home app I have, out of a dozen. When I open it, I'm bombarded with notifications about "what's new!" and banners for other appliances and services. Gimme a break! I ALREADY bought your product, GE. Please let me manage and control it quickly instead of shoving ads in my face. Seriously, Midea's app is much better. Takes you straight to the management of all your appliances, and you can change settings quickly.

What’s new

• SmartOrder Subscription (In-app purchase of connected refrigerator water filter)
• Bug fixes and improvements