4.2
17.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ-enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
17.5K reviews
Bexxy Rae
May 5, 2024
Needs work. Very difficult to connect appliances. Spent a few hours trying to connect my fridge, still can't do it and I'm pretty savvy with this stuff. Tried to connect the dishwasher, wouldn't connect and I gave up on it quickly bc I knew it wasn't gonna work. I was able to connect our oven which is cool but I had to troubleshoot to do it. It should not be this freaking hard!!! And the illusive sticker was not where the app said it would be. If you get it to connect, good for you! Good luck!!
3 people found this review helpful
Did you find this helpful?
GE Appliances
May 8, 2024
Please contact our support team for further assistance with getting your appliances successfully connected. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
Mike Turini
May 8, 2024
Everytime you go to the home tab it makes you wait while it communicates with every device. You can't do anything until it pulls the status from all of them. Updating should be done in the background so I can still click on the menu or select a device without having to wait. 2024 and the app st ill can't communicate with the devices in the background.
5 people found this review helpful
Did you find this helpful?
GE Appliances
August 30, 2021
Hi there, thanks for connecting with us. We're very sorry to hear you're having slow communication with the SmartHQ app. We're always striving to improve your experience and we'd be grateful for the chance to offer you support! Please contact our team by calling 1-800-220-6899 or connected@help.geappliances.com so we can help. -Eliza@SmartHQ
O Miller
May 5, 2024
While I love the 2 in 1 washer/dryer combo and there has been a lot of thought put into it. The opposite of that could be said about this app for that washer/dryer combo. The app has all kinds of stuff like storing recipes and what not. None of those reasons are why I got the app. There is very little I can control from the app including settings and ability to turn it on (I can turn it off). There are about 4 setting I can control and that is it and in all honesty I have never changed any
1 person found this review helpful
Did you find this helpful?
GE Appliances
May 8, 2024
We appreciate you providing us with your valuable feedback. We are so sorry to hear of your difficulty with our app. As we continue to make improvements to our app, your feedback is extremely important to us. We will pass these comments along to our app design team to review. - Adrian@SmartHQ

What's new

New Features:
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

Enhancements:
• Nickname rules enhancement for Gateway