3.3
4.02K reviews
500K+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Nov 23, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted
3.3
4.02K reviews
Jessica B
November 8, 2022
It's a really bad app. Notifications only work sometimes - sometimes they don't show and other times they're just wrong. It makes me verify my location (by turning location on) every time I use it, even if only minutes apart. Only one user can be connected to the appliances via the app. Sometimes the whole app just stops working. And the only thing I'm able to do for my washer/dryer is turn on an extended tumble, which is a great feature, but I was hoping to be able to do more remotely.
8 people found this review helpful
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GE Appliances
November 8, 2022
Jessica, if you could email us at appsupport@geappliances.com I would like to see all that is happening with your appliances. Also, there are some things we can suggest that addresses some of those issues. Thank you, Kelly@SmartHQ
Forest Rothchild
November 17, 2022
This is an app that lets you see some basic information. But let's be honest, you have these appliances because you use them all the time. So why not make the app a true remote, and control more features. Lastly, the app is just slow. The lag makes it challenge. If it was more responsive it would at least feel more polished. In the end, yes I can see my oven is on, my ice maker is full, but if you're going to focus on having an app, why not make it as user friendly as possible?
5 people found this review helpful
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GE Appliances
November 22, 2022
Hi, Thanks for leaving a review. We appreciate your comments on the design and performance of our SmartHQ app. If you have any questions or need assistance, feel free to contact us at (877) 389-2380 or by email at appsupport@geappliances.com. Our support team would be more than happy to help. Have a great day. -Sylvia@SmartHQ
JessePaul Jackson
November 6, 2022
Updated review: Still frustrated. I use app to schedule ice making for my Opal 2.0. After testing several scenarios, I am confident there's a bug in the scheduler module. The appliance always turns on at the correct time. However, it never shuts off when scheduled. I always have to go into the Smart HQ app and manually shut it off. I've tried a single scheduled event as well as splitting it across multiples events with no success. For ex: Turn On: 6am EST/ Turn Off:8pm EST
1 person found this review helpful
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GE Appliances
November 1, 2022
Hi, and thanks for leaving a review. We're sorry to hear you're frustrated with this feature. If you'd like assistance with the SmartHQ app and your Opal, please reach out to our support team. You can contact them by calling (877) 389-2380 or by email at appsupport@geappliances.com. They'll be more than happy to help. -Sylvia@SmartHQ

What's new

Added support for more cooktop models