4.1
16.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
16K reviews
steve nicholson
February 19, 2024
I am generally frustrated that there are options available for my dishwasher that are only able to be selected using this app. (Such as the silverware wash). You cannot turn this on without the app. But that is a poor design with the washer itself. The app is mostly ok but would be much better if I could save my settings and not have to "edit" the settings every time. Please make an update with the ability to save custom settings.
4 people found this review helpful
Did you find this helpful?
GE Appliances
February 21, 2024
We appreciate your feedback, and we will be sure to pass this suggestion along to our app design teams for review. Thank you for choosing GE Appliances for your home. - Adrian@SmartHQ
Michael Bishop
February 5, 2024
Edit: Phone restart resolved issues. Bumped up to four stars. It would be great to have energy usage for a longer period with summary bar graphs for daily, weekly, monthly and yearly. Previous review: Slow to load anything. Fridge simply won't update on the home screen. Really doubting how useful this application will be for our family.
4 people found this review helpful
Did you find this helpful?
GE Appliances
February 9, 2024
Hello! Thank you for your feedback. We will be sure to pass your suggestions along to our app design teams for review. We appreciate you choosing GE Appliances for your home. - Adrian@SmartHQ
Mike
February 5, 2024
Ok app - once you get it installed. The December update broke the connection to my refrigerator and I had hell's own time reconnecting. Many, many failed attempts before it magically worked again. Right at the end I stumbled over it refusing to connect to my home network because it has a hidden SSID. I had to trial-and-error that one.
Did you find this helpful?
GE Appliances
February 9, 2024
Thank you for your feedback. We are so sorry to hear of your experience with our app when the update occurred. We will be sure to pass these comments along to our product design teams for review. - Adrian@SmartHQ

What's new

New Features:
• SHQ Cooking Assistant
• Support for Monogram Wine Column
• SHQ Assistant feedback
• Profile washer-dryer combo “furbuster” cycle status
• Shortcuts for ACs in AU/NZ
• Automation tab for ACs in AU/NZ
• Global Timers for Modular Cooktops

Enhancements:
• App permission improvements and educational screens
• Sabbath Mode status on the dashboard
• Minor Add Appliance flow enhancements
• Cycle name updates for F&P washers
• F&P AC hotfixes
• Commissioning fix for Haier Wall oven