SmartHQ

GE Appliances

About this app

Effortlessly control and monitor your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Location, Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).

Download SmartHQ today and unlock a world of connected convenience in your home!

Ratings and reviews

Notifications are delayed, if you are using this to know when your laundry is almost done. It is a useful app if you want to do software updates on your machine and enable new functions (like pet wash). I would like to be able to delay start from the application and be able to choose the cycle and the settings within that cycle like I can on the machine. With it being a smart machine with a smart app, it would be great to have more functionality at your fingertips.

Update: This app is still an annoyance. It regularly stops sending notifications, and it seems to only want to update the appliances when they are already in use. These types of apps should automatically update during off hours. Original Review: It's one of those "smart" apps that takes you in endless circles just to get logged in. I'm already annoyed, and it hasn't even been of use yet.

I have a GE Cafe refrigerator connected to this app. It literally does nothing. They took Geneva away, so can't ask Alexa to get information about the unit. Like I was able to do. There is no Alexa integration anymore. If you are looking for a connected device and an app that works. Don't choose this one!

What’s new

Features:
• Profile wireless probe OTA updates
• Shopping List Favorites
• Arden Smoker preheat progress indication
• Profile Grind & Brew - Shop and User Guide Tiles
• New Glass and Steam cycles for certain dishwasher Profile models
• HBS100 Haier Premium X - HPD
• HBS100 Haier Premium X - FLW
• Monoblock 320L
• Series 11 Columns Facelift

Improvements:
• Recipe Explore page filtering
• User email info under Manage Account
• Cafe Grind & Brew link updates
• Cafe Drip Coffee link updates