17.2K reviews
Content rating
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, and GE Laundry app.

• REMOTE CONTROL – remotely monitor and control your SmartHQ-enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

16.8K reviews
Jim Boyer
April 9, 2024
Today the machine stopped unexpectedly two times and turned off mid cycle. Upon watching it the third time, an error came up on display saying lower drain filter was clogged (true). Then machine powered down after perhaps 30 seconds. Had I not been there to observe this, the error message would have been lost. The App showed no error logged in notification history. Essentially, there is no record of this happening, and I would have not known what issue was had I not seen it.
1 person found this review helpful
Did you find this helpful?
GE Appliances
April 11, 2024
We appreciate you taking the time to leave us a review, and we will be sure to pass this feedback along to our app design teams to ensure the proper notifications are sent. - Adrian@SmartHQ
Shelece Falslev
March 8, 2024
Used the Scan to Cook feature for my Profile range. Since then I can't use the remote access at all. I've deleted the application and reinstalled. I've also deleted the appliance and reconnected to the app. Still says "Recipe cannot be edited remotely" for everything except turning the oven light on and off. I can't do anything! So frustrating. I wanted to use the "Baked Goods" feature to bake cookies, but I can't because you can only get to it through the app. Argh!
5 people found this review helpful
Did you find this helpful?
GE Appliances
March 13, 2024
Thank you for your review. We recommend contacting out support team to get these features back up and running on our app. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ
Marc Manna
April 7, 2024
What a truly terrible name for an app. It's so generic and impossible to remember or find when I need it. With a smart phone filled with apps, and a smart home filled with smart gadgets, nearly all of them are identified by the product brand or name. But no, ge can't possibly name their app sometime with GE in the name so I can find it. Way to be incredibly dumb with your smart tech implementation.
Did you find this helpful?
GE Appliances
April 11, 2024
We appreciate your valuable feedback, and we are apologetic that our app has not lived up to your expectations. As we continue to find ways to improve our app, we will be sure to pass these comments along to our design team for review. - Adrian@SmartHQ

What's new

New Features:
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

• Nickname rules enhancement for Gateway