A Google user
I've been having major issues with the latest version of this app. I use an Nvidia Shield TV, and I'd been unable to cast to the device in multiple apps. Youtube and HBO Go would both regularly fail to show content. The only fix I've found has been to uninstall the latest update for this app. Once I do that everything works great. Clearly the latest version has been hosed, and needs to be fixed.
322 people found this review helpful
Hey there, thanks for posting. You might want to clear the cache and data of your Google Home app and make sure your phone and TV are on the same Wi-Fi network. Also, try rebooting all devices including your router to refresh the connection. For more help, reach us through phone, chat or social forums: goo.gl/XSGTAy
Misha Syeed
On my Sony TV, the factory installed version (1.47.216070) I couldn't get many websites, most notably Netflix, to successfully cast from Chrome off a laptop. The dedicated app for said site would attempt to load (three pulsing red dots) and then fail, crashing back to the home screen. With this update, that's not even an option -- trying to cast those sites that previously failed now instead triggers Chromecast Mirroring for that tab...which also frequently fails. I don't understand why this experience is so much worse than with a dedicated Chromecast device.
104 people found this review helpful
Google LLC
1 February 2021
Hey Misha, thanks for posting! We'd suggest rebooting your phone, router and TV for one minute. Then, try reinstalling the Google Home app. Once done, try casting again. For additional help, reach out through phone, chat, or through our social forums: https://bit.ly/3aj3r0v
A Google user
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Reply: Thank you for your reply. Since by resetting the app's data and cache youtube's chromecasting restores (only for the problem to emerge again a couple of hours later), I am pretty sure that there is nothing wrong with my router or anything else. I repeat that other apps (Google Photos, Netflix, TuneIn, Google Play etc.) are chromecasting wthout any problem. There are multiple threads and posts in avforum and sony community where people are reporting the same problem AFTER THE LATEST UPDATE. People that never updated to the latest version have not this youtube chromecasting issue.
44 people found this review helpful
Google LLC
27 September 2018
Hi Georgios, thanks for posting. You might want to try rebooting your TV, Wi-Fi router and casting device to refresh the connection. Also, try uninstalling and reinstalling the YouTube app. For additional help, please reach out through phone, chat, or social forums: https://goo.gl/ubZZcK