
Billy Hinson
I'd be willing to give this app 5 stars if it would display correctly on my phone. The temp control arrows and number are cut off on my Google Pixel 10. So, I have to be very careful about "clicking" the arrows to change the temps, and I have to Intuit what I've set the temp to by guessing at the top shape of the number since I can't see the whole number of the temp I'm setting.
7 people found this review helpful
Resideo Technologies, Inc.
February 28, 2026
Hi Billy, we would be happy to assist you. Our technical support team is available and ready to assist. You can reach us 7 days a week via phone at 800.468.1502. -Charlie

Bob Drummond
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Usually works well, occasional server issues. Useless "Find Rebates" button. Do they think I shop daily for new appliances? Occasional annoying shopping pop-ups. Outdated app with limited functionality. The ability to schedule the thermostat with Google Calendar would be great. I have a very irrregular work schedule and a set programming schedule does not work for me.
20 people found this review helpful
Resideo Technologies, Inc.
August 20, 2024
Hi Bob, thank you for bringing this to our attention. For assistance, please contact us at (800) 633-3991 or send us a DM via Facebook (Resideo). -Steven

J.T. Gilkeson
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HOW TO FIX THE BROKEN ALEXA INTEGRATION: Don't try to add a new device using the total connect thermostat choice - this does not work and is misleading! In the Alexa app, find the Alexa Plus store, find the total comfort connect SKILL, disable it, re-enable it, it will prompt you to log in, then it will go find your device and fix the connection. They really screwed this up for a lot of customers and didn't provide a fix, I had to search for hours to figure this out.
4 people found this review helpful
Resideo Technologies, Inc.
March 23, 2026
Hello J.T. Gilkeson! Thank you for sharing your experience. We’re sorry for the trouble with Alexa and appreciate the steps you provided. Our team is working to improve the setup process. We’re always here to help! Please contact support at 1‑800‑468‑1502 if you need further assistance. -Dinorah