Total Connect Comfort

- August 15, 2014

(14,975)

Description

The Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system – at anytime, from anywhere. Honeywell’s Total Connect Comfort works with Honeywell Wi-Fi Thermostats and with Prestige®, Prestige® IAQ, Wireless FocusPRO® and EConnect™ Comfort Systems when used in conjunction with Honeywell’s Internet Gateway.
With the Honeywell Total Connect Comfort app users can:
- View and change the schedule (for thermostats that support this feature)
- Utilize the Demo Mode before purchasing a thermostat
- View and change heating and cooling system settings
- View and set the indoor temperature
- View and change system fan (for thermostats that support this feature)
- View and change humidifier and dehumidifier settings (for thermostats that support this feature)
- View 5-Day weather forecast
- View outdoor temperature and humidity (when used with an outdoor sensor)
- Access multiple smart thermostats
- Access multiple locations if more than one system is registered
- View thermostat alerts such as high or low temperature
- Automatically upgrade to new features once they become available

Whether a homeowner, business owner or both – users will find comfort in Total Connect Comfort

Reviews

4.6

14,975 total

5 10,494

4 3,390

3 666

2 218

1 207

laura wardlaw

Nothing earth shattering Basic thermostat with basic Internet controls. No learning, no humidity control, etc like nest or other honeywell thermostats. Have not encountered any alerts or notifications, yet.

David Bowden

Barely functional. Basic thermostat controls work ok, but the schedule can NOT be viewed or edited from any device but the thermostat. If you try to pull it up on the mobile app or in a browser, all you get is the "schedule loading" screen. I also find it incredibly irritating that I have to log in each time I open the app. Get with the times, people! FIX this $#!+, pronto!

Hattie Main

Works well, I like it. Like that I can get weather and adjust the temperature whenever and wherever. Don't like that I have to log in every time. It should be one and done, on your phone. Would have given it 5 stars if login wasn't required ask the time.

Ajay Fahlman

Needs updating I shouldn't have to log-in everytime I open the app. It's not 2004 anymore Honeywell. No other smart phone apps require this. It'd be a simple fix on your end. Fix it please.

Rick Geisler

Schedule Does Not Load! Everything works great but what good is it if you can't load the schedule. Times out before it loads. Or if it does not time out you have to say forget it after it doesn't load after more than an hour. Had to schedule on the thermostat. A lot of good if you are not at home and what to make changes. FIX THIS!!!!!

Pat Persaud

Function over form App functions well, but could use a visual refresh. Biggest complaint is the login screen every time you open the app. There is no reason not to have permanent login on this app.

User reviews

laura wardlaw January 10, 2015

David Bowden February 13, 2015

Honeywell International, Inc. February 13, 2015

Hi David, That isn't what we'd expect with your thermostat. Could you please send us an email at HoneywellHome@Honeywell.com and share your MAC ID/CRC and the email associated with your account. We'll work on this for you. Thank you!

Hattie Main January 31, 2015

Ajay Fahlman December 16, 2014

Needs updating I shouldn't have to log-in everytime I open the app. It's not 2004 anymore Honeywell. No other smart phone apps require this. It'd be a simple fix on your end. Fix it please.

Rick Geisler February 20, 2015

Honeywell International, Inc. February 22, 2015

Hi Rick, Please send us an email at HoneywellHome@Honeywell.com with your MAC ID and CRC. We may be able to help you. Thank you!

Pat Persaud February 6, 2015

Function over form App functions well, but could use a visual refresh. Biggest complaint is the login screen every time you open the app. There is no reason not to have permanent login on this app.

David Almazan September 21, 2014

It works Like that I can turn my thermostat up or down if I forget to turn it off when I've left the house in a hurry or coming home on a hot day and want the house cooled down by the time I walk in the door.

Anthony Martin September 9, 2014

Solid App It's not the fanciest app but it gives me control of my thermostat both inside my home and away. Work on the GUI as you can but kudos in either case.

Miro S. November 21, 2014

Very bare bone... but basic functions work OK (except scheduling!) App allows only a very basic control, imitating thermostat panel - OK but nothing to brag about. Hardly to justify its large size - 5.6MB! Not much effort or creativity from Honeywell, definitely place for some improvement. But basic control works well (turn on/off, set temperature and hold). The only other setting it allows are email alerts (wifi disconnect, temp out of range, communication failure). I'm not able to set schedule with the app or online - the message says it needs to wait up to 10min but the session ends before I get any access to schedule options! Looks like a bug to me, downgrading to two stars. You are NOT able to adjust temperature differential (hysteresis) to reduce cycling on/off excessively (for example at night, when you want longer interval of quiet). I contacted their support but they haven't answered.

Rick Cogan January 17, 2015

Good app and thermostat. Works fine and is convenient to use the app rather than walking upstairs to make changes or turn on/off. The one thing I miss is having a summary of how long it ran today, yesterday, for the week, and last week. My last Hunter thermostat had that.

Thomas Knox December 23, 2014

It works. Not bad. It serves the purpose but it's nothing special or fancy... Just functional, but I guess that's all it needs to be.

Samuel Stainback January 14, 2015

Web page This app is basically just a web page. You must log in every time and the layout isn't great. The nest app is much much better. I'll deal with this only because the thermostats were cheaper than nest.

Travis smith November 19, 2014

Is this a joke Easy installation, initial setup a breeze, WiFi interface setup was so so, the app easy to download, but the connectivity when programing the schedule with the app, or the online interface was pathetic. Connection, on their server, better a couple hours later and was finally able to program the 7 days. ****But the worst thing is my date and time changed and the schedule is way off. Support finally showed me the light and everything is good. Hard to find time settings on my account but all is good.

Honeywell International, Inc. November 19, 2014

Hi Travis, Thank you for the update! It sounds like you're up and running now. Please keep us posted if there's anything else we can do to assist you.

Coni T January 22, 2015

Love it! My favorite thing about it is being able to adjust the settings while at work, grocery store, or even in bed. I also appreciate that it notifies me whenever I have trouble with my wifi. I've had it for about a year now.

Eazy Eric December 29, 2014

Love it Works great. I can adjust from anywhere. Couch, bed, work, vacation or ... The log in screen every time, kinda annoying but with remember me it's all good.

Max Zi February 19, 2015

Crashes every time immediately... ...on Sony Z Ultra (landscape).

Honeywell International, Inc. February 19, 2015

Hi Max, That doesn't sound typical. Could you please send us an email at HoneywellHome@honeywell.com? Please include any other details. Thank you!

Robert Janicki August 25, 2014

Greatfor some not so great for others So far so good. Helps save electricity while not home. Easy to install and use. Installed on Galaxy Mega... it insists to be in horizontal mode and cuts off the bottom so I have no access to lower settings making it useless

Joseph McClaren February 23, 2015

No I don't understand. No instructions, just asks to login and says failed authentication. I registered my thermostat when I installed it.

Kenan Oktan January 14, 2015

Works but... The app allows you to do whatever you're able to do from the panel, so nice. But, on my 240 dpi phone, it fails to render correctly. The temperature down button is barely visible and hardly pressable, and "cancel hold" button is completely hidden under "menu" and "submit" button panel. In fact I'm not even sure if the button reads "cancel hold" because I don't see it. I'm guessing it's cancel hold because the web portal has it like that. Until this is fixed, I will have to stick to the web portal.

Amanda Contreras December 2, 2014

Not what I thought it was going to be It works, it is not very fancy, in fact it is very basic, however it gets the job done. I hate having to login every time I use it though, that is super annoying!

Jason R February 23, 2015

App works great for me I have full control of my thermostat via my smartphone. Can make changes to the schedules, change the temp, set how long the changes hold, etc. No problems at all with this app. Only thing I wish the thermostat did is actually use the data from the outside temperature to tell it whether it needs to run at all.

Brandon Hagen January 30, 2015

Does its job I like that I am able to access and change the temp via smartphone. It's also nice that I can change the schedule times as well. Too bad I don't have full access to view the thermostat like filter change reminder and a little icon say the heat or cool is on. Otherwise it's an awesome app that lets you be in control of your thermostat miles away.

william bruce February 25, 2015

Never works The idea of being able to control your thermostat while youre away from home is great. Obviously not so easy trying to get it to work. It connects every once in a while and by that I mean once every three months. You have to reset the router constantly which just gets aggravating since thats the only thing in the whole house that requires us to reset the router...all...the...time. This product is nothing fancy so go with someone else. Also contractors tab says coming soon for the last year.

Honeywell International, Inc. February 25, 2015

William, thanks for the feedback. We'd like to see if we can help you resolve this. Can you send us an email at honeywellhome@honeywell.com with the MAC ID and CRC, along with the email associated with the account?

Tim Ziemba January 15, 2015

I luv my wifi thermostat!!! App works great every time i use it. No freezes bid glitches of any kind on an old galaxy s4 love the app and the new thermostat

Nick Craig February 23, 2015

Almost Really simple, but effective. I do have the same issue as other users here where the schedule never loads. I perpetually get the message that the schedule is loading and should be available in 10 minutes. However, I set the schedule from the unit itself, so it's not really a big deal.

Honeywell International, Inc. February 23, 2015

Hi Nick, We may be able to help with your schedule. Could you please send us an email at HoneywellHome@Honeywell.com with your MAC ID and CRC from the back of your thermostat and the email associated with your account. We'll do what we can. Thank you!

Jeremy Cooper October 8, 2014

Good app Has a few hiccups, but overall good. Love the ability to control my honeywell 9000 remotely.

Ron Radtke November 18, 2014

Love it! I love being able to control my thermostat from anywhere. Only issue is occasionally the app returns an error and doesn't connect

Michael Joens December 31, 2014

It's OK It works OK but it's not quite what I was hoping for. For example, it does not show whether the heat is on as the thermostat does. Having to light in every time is a pain - it doesn't need to be more secure than my email, really. Not much you can do other than change the setting and schedule anyway. For an "excellent" rating I would want to see not only whether the heat is on but also which stage it us calling for in a two-stage furnace.

Kirk Rosemond December 16, 2014

Loving it I think I have physically adjusted the temp on both zones maybe twice, lol! Easier to set up schedule remotely. Like the way you can get a view of what the temp is while at work. Overall, great product!

Charles McCaskill January 3, 2015

Schedule loading!!! My screen has been saying "schedule loading" for the last hour. Finally got fed up and created a schedule on the panel. At this very moment the schedule is still not loading on my phone. The app times out sooner than the schedule. What gives? Sucks you spend more for a better device but can only half use its features. Please fix!!!

John Moore October 23, 2014

App works great BUT... Updated : Removed 2 stars because they don't appear to improve the app that so many users requested like fix the log-in screen so it's bypassed when remember me is checked off. Obviously they don't care what we think. I will be moving over to Nest. Does everything it says it would. I'd like to see it show running time logs as someone else said & get rid of the password prompt when you check off Remember Me, unneeded & aggravating.

J Bunton August 15, 2014

Great app Love the whole idea of being on top of my home stat. So much control. App is good and appears to be no bugs. Only thing I wish is that it was able to update faster. We can't have everything perfect now can we?

Craig Killebrew November 14, 2014

T-stat works great.setbacks or Temps have saved me $2500 over the last several years. I like being able to check house temp during the day. It is nice to be able to adjust Stat if needed

Ray Templo December 30, 2014

Covers all the important stuff Update to have it remember the login without having to press the login button each time you use the app. This app is used frequently by the bedside and having to do this repeatedly is tiresome. Also, it would be great if it would give the equipment status; specifically if it was currently running or not and at what stage if it's a multi stage system. Thanks! Otherwise the app is great.

Karen Hoffrogge February 27, 2015

Total Comfort Thermostat Love being able to monitor and adjust the thermostat remotely, and the alerts that are sent when the furnace fails. It is critical in MN to have a functioning furnace. 8 yrs ago I bought a high end high efficiency furnace. Last year it failed 3 times in below zero weather.

Greg Gellene October 25, 2014

Works, convenient, design should be less hostile to customers There's no reason this should require connecting to a web service. The app should be able to connect directly to the thermostat. But it is easy to use and convenient.

Candice Donovan December 25, 2014

So awesome! Love that I can control my heating/cooling from my phone. My only tiny complaint is that you have to login everytime but since it saves your info, it's literally only 1 extra click. Nbd.

Carlos R November 8, 2014

Great Application! This was the most expensive thermostat I have ever purchased but the cost savings the next month definitely rid me of any doubts. I have continuously saved money and that's extremely important to me. I like the schedule wizard and the fact that I can alter it at any time whether I'm coming home early or late, my home will be the desired temperature. I wish there was a vacation schedule that could override the normal schedule. This way I wouldn't have to recreate my normal schedule after my vacations.

Chip McIntyre October 2, 2014

Thermostat When it works...it is amazing...but had to replace my router... they don't handshake with each other....no success in solving this issue from Honeywell or the Router Manufacturer....pointing the finger of blame at each other......and in the meantime.....no working programmable thermostat......help....

Dennis Fox November 21, 2014

Nice app The app works great. Group any days together or leave individual. The overall product quality and function is great, well documented and well thought out. Features: I'd like a way to store the entire schedule configuration so when I go on vacation or I come back I could set all the values at one time. I'd also like to bypass the app login page because my mobile device already has a password.

Honeywell International, Inc. November 20, 2014

Hi Dennis, Thank you for letting us know that you're receiving error messages. Is that still happening? We've been working on maintenance to make the app consistently perform better. Please keep us posted.

What's New

Minor bug fixes regarding tablet incompatibility messages and app re-launches.

Additional information

Updated

August 15, 2014

Size

5.6M

Installs

100,000 - 500,000

Current Version

3.4.3

Requires Android

2.2 and up

Content Rating

Low Maturity

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Offered By

Honeywell International, Inc.

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