I've had this app for a long time and have always loved it. However, every since it changed to the "new" app with the new pic on front screen, i hate it! I get emails telling me something has shipped with an order # but this "new" app won't even let me pull up orders. I hate that i have a screen full of my meds thrown at me right away!! It's nothing like the old app...i just hate it!!
Orders do not get fulfilled through this app. Suddenly you realize you don't have the refill you ordered 2 weeks ago, then you have to call them and talk to someone from India and that call will take about 5 hours out of your day. Keep trying, Humana. Apparently a lot of people believe in you. You will probably be the death of me when you don't send me my refills in time.
Waaay easier that phoning in a refill!!!! The phone process was a very time consuming process... even at its very best. Now I have immediate fingerprint sign in recognition and go directly to my prescriptions. Touch the appropriate box, send and done! In and out takes me about 15 seconds... I LOVE it!!!
App would not tell me any prices for my meds, but wanted me to agree to charge my card and order them. One of my meds was listed as "unknown product". Seriously? Then it said it was holding my order over $8. Humana, your app sucks and the hassle of dealing with you is not worth the two dollars I save. I'll be transferring my scripts back to a brick and mortar pharmacy locally.
Like most ppl. The app. Is so easy to use.. and with coordinating with the book it's easy to keep tract of your orders and the usage on which you use them , in order to reorder.. thank you so much HUMANA, my insurancecompany that works for me, NOT ,against me .. jjmyers
I love that I can open the app and it tells me what is currently ready for refill. When you have several different medications and/or doctors, it can get very difficult to keep track of, but this app makes it simple. I highly recommend it!
- Improved design so you can conveniently view all available prescription refills
- Upgraded experience making refilling prescriptions even easier
- Enhanced order status display
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