CenterWell Pharmacy

Humana Inc.

About this app

The new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you.
1. Simplified refill ordering
2. Easy prescription transfers
3. Check your order's status at a glance

✔ COMPLETE MEDICATION LIST
Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents.

✔ QUICK REFILLS
Easily refill your prescriptions as soon as you sign in, straight from your home screen.

✔ PRESCRIPTION DETAILS
View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos.

✔ ORDER STATUS
Know where your order is once it’s processed with color-coded order status messages.

✔ SHIPMENT TRACKING
Track shipments once they’re shipped to estimate when your medication will arrive.

✔ SNAP-TO-TRANSFER
Submit a photo of your current prescription label to easily transfer your prescription to CenterWell Pharmacy.

✔ SPECIALTY MEDICATIONS
Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication.

✔ AUTO-REFILLS
Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers.

✔ PAYMENT OPTIONS
Change or update your credit card information and make payments securely from the app.

✔ PREFERENCES
Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit.

✔ SHOP PRODUCTS
Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only.

Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease!

Note: The CenterWell Pharmacy mobile app is available only to Humana members.
For issues with this app, please email [e-mail].

Ratings and reviews

UPDATE: NEW Name, better app. Some features were removed as well as old data that was lost that kind of sucked, but I've gotten used to it, and new data has become old data over the last year. OLD: Using the app is fine. It's that the app keeps crashing my phone. I see the app open without me opening it, my screen goes black then reboots. When my phone comes back on, Humana Pharmacy App is open. It does this at least daily, most days it's 2 or 3 times. It didn't always do this.

Opening app has not been an issue for me. I can start an order and go back to finish it which I like but there could be more variety of items to choose from. I would like to be able to enlarge the item pictures more in order to read more about the product but I like the fact that they can be enlarged at all. Ordering online is very helpful and I appreciate that the remaining balance after choosing items is shown immediately. Ordering has not been a hassle or time consuming. So far so good!

Edited: It's probably the worst app I've ever used, especially PW. The worst part is that to reset your password (if you're on a phone) is that you CANNOT toggle back and forth between the email they send to get the reset passcode and the email they send. If you keep the app running and go to email to get the code, then toggle back to the already open app, it sets you back to the beginning where you enter your username name again. You get caught into a loop. Need a computer! VERY frustrating.

What's new

We’re frequently updating the CenterWell Pharmacy app in order to give you the best experience.
This update includes:
• Enhanced order tracking statuses and estimated delivery dates.
• Minor bug fixes and improvements.