Orders do not get fulfilled through this app. Suddenly you realize you don't have the refill you ordered 2 weeks ago, then you have to call them and talk to someone from India and that call will take about 5 hours out of your day. Keep trying, Humana. Apparently a lot of people believe in you. You will probably be the death of me when you don't send me my refills in time.
Like most ppl. The app. Is so easy to use.. and with coordinating with the book it's easy to keep tract of your orders and the usage on which you use them , in order to reorder.. thank you so much HUMANA, my insurancecompany that works for me, NOT ,against me .. jjmyers
I love that I can open the app and it tells me what is currently ready for refill. When you have several different medications and/or doctors, it can get very difficult to keep track of, but this app makes it simple. I highly recommend it!
I've had this app for a long time and have always loved it. However, every since it changed to the "new" app with the new pic on front screen, i hate it! I get emails telling me something has shipped with an order # but this "new" app won't even let me pull up orders. I hate that i have a screen full of my meds thrown at me right away!! It's nothing like the old app...i just hate it!!
2nd time I tried and uninstall this app over a several-month period. I cannot order My OTC products because for some reason it does not subtotal the amount due and not I cannot pay and place my order. Even more importantly there is nowhere where you can view and order your over-the-counter diabetic testing supplies! How stupid is that? Humana is one of the leading Medicare Advantage plans on the east coast of the United States you would think that they would have a better app for its members to easily you and order pharmacy products! Very disappointed!
This app used to be great, but ever since the update in January I have not been able to login. It keeps saying "Invalid Login". Very disappointing.
- Improved design so you can conveniently view all available prescription refills
- Upgraded experience making refilling prescriptions even easier
- Enhanced order status display
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