Intesa Sanpaolo Mobile

Intesa Sanpaolo SPA

About this app

Easy, fast, personal: «Intesa Sanpaolo Mobile» is the Intesa Sanpaolo app for the everyday banking. You can use it even if you don’t have an account in Intesa Sanpaolo.
With «Intesa Sanpaolo Mobile» you can:
• Consult your account and cards
• Make recharges, pay bills and other payments
• Pay Italian bank transfers, overseas and instant bank transfers
• Manage your credit, debit and prepaid cards, setting limits, geolocation options, linked virtual cards and suspending or blocking cards in case of emergency.
• Receive customized assistance from the online branch simply with a «shake» in every moment of navigation;
• Pay in partner’s shops with BANCOMAT Pay® and exchange money in real time: you just need a mobile phone number to send or receive money in few seconds!
• With the function «SOS withdrawal» you can allow a person you know to withdraw a small amount of money in an emergency situation, without using the card, from every ATM of the Intesa Sanpaolo Group.
• Support environmental and social projects by donating with For Funding
Designed for those who are always on the move, with the app “Intesa Sanpaolo Mobile” you always bring the bank in your pockets.
App services are available within the limits and conditions provided in the My Key contract of the Group Intesa Sanpaolo

Accessibility Declaration: https://group.intesasanpaolo.com/it/dichiarazione-accessibilita/dichiarazione-accessibilita-mobileisp-android

Ratings and reviews

I upgraded to Pixel 9Pro. I was unable to receive the authorization code via SMS. The message that arrived NEVER had the required code. Despite several calls to Italy and speaking to IT and sending them a "screenshot", I was never able to get any help. They do not send a secure email or telephone call(unlike multiple other international banks). 2 wks later I solved the issue with my old phone getting a dynamic logo and capturing it with the new one. NO HELP FROM THEM , and I pay 10 EU/Month!

Thid app needs improving. It is great and it is secure and it is easy to use. However, it keeps telling me I am offline and to set up an additional layer of security. This is simply not true. I have tried several networks and it is also the only banking app (I use three in total) to tell me I am offline pretty much all the time. If you want me to set up an additional or alternative layer of security, you can ask explicitly for it to be done. Edit: now works perfectly and I am very happy with it!

Dumbest app I've ever seen in my life! The app itself is already extremely slow, but especially when I'm purchasing something from a website like Trenitalia! The payment authorization always fails for like 10 times in a row and I have to start the process from scratch! I don't get a simple notification even if I keep the app open and logged in! I even once had my card blocked for trying too many times! And once I saw a huge negative amount in my account... And so on! A real carcinogen service!

What’s new

The latest update has introduced the customer’s total assets on the homepage and further enhanced the Investments section by optimising the content display. We have also evolved the design of certain sections of the app to ensure an even more streamlined, accessible and comprehensive experience.