MiniMed™ Mobile US

Medtronic, Inc.

About this app

With the MiniMed™ Mobile app, you can view key insulin pump and CGM data right on your smartphone. This can help you better understand your glucose levels and review your history and easily see how your levels are trending.

Automatic data uploads to CareLink™ software make sharing your data with care partners easier than ever.

IMPORTANT: This app will only work with a MiniMed™ 700-series insulin pump systems, which was specifically designed to communicate wirelessly with compatible smart devices. To find a list of compatible devices, please visit medtronicdiabetes.com/device-compatibility. The MiniMed™ Mobile app will not work with other MiniMed™ or Paradigm™ insulin pumps. To learn more about the MiniMed™ Mobile app, visit medtronicdiabetes.com. The system is for type 1 ages 7 and over. Prescription required. WARNING: Do not use SmartGuard™ feature for people who require less than 8 units or more than 250 units of insulin/day. See bit.ly/780gRisks

The MiniMed™ Mobile app is intended to provide a secondary display for a compatible MiniMed™ insulin pump system on a suitable consumer electronic device for passive monitoring and to sync data to CareLink™ system. The MiniMed™ Mobile app is not intended to replace the real-time display of continuous glucose monitoring or insulin pump data on the primary display device (i.e., the insulin pump). All therapy decisions should be based on the primary display device.

The MiniMed™ Mobile app is not intended to analyze or modify the continuous glucose monitoring data or insulin pump data that it receives. Nor is it intended to control any function of the connected continuous glucose monitoring system or insulin pump. The MiniMed™ Mobile app is not intended to receive information directly from the sensor or transmitter of a continuous glucose monitoring system.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Medtronic product, please contact your local Medtronic support line.

Medtronic may be required to actively contact customers regarding complaints related to products. If Medtronic determines that your comment or complaint requires follow-up, a Medtronic team member will attempt to contact you to collect more information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

Ratings and reviews

It's good when it works. After the latest update, I continuously have to repair my pump and my phone. Never had a problem before this last update at the end of May. Medtronics has become more a burden than a solution. The Tech Support line is abysmal. So much so that I would rather re-pair my devices weekly than to deal with calling tech support. Update: Still have issues with my phone and pump losing pairing, and I'm constantly repairing the two. Bluetooth connectivity is essential.

this app doesn't update my pump to the newest version. just a 4 hour wait on checking update status. then a error of server problems. I can't use the full functionality of the pump. the customer service has a 2 hour wait time. I have a strong internet connection. and have done all the normal troubleshooting. including a reload of the app. no actual progress. I would not recommend this product.

The app no longer connects to my pump. I've cleared the cache, storage, restarted my phone, turned Bluetooth on and off, turned wifi on and off and uninstalled and reinstalled the app. I then contacted technical support. I waited an hour to speak with someone and they were unable to help me. I was told someone would follow up from another team because the issue had been escalated. I haven't heard anything yet.

What’s new

Thanks for using MiniMed™ Mobile app. This new version contains an important update that helps improve connectivity. We recommend that you update to this new version as quickly as possible.