UnitedHealthcare

UNITED HEALTHCARE SERVICES, INC.

About this app

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Ratings and reviews

2026 App has changed. The OTC and Healthy Foods benefit card related tools have changed. They've made things difficult to find, like the scanner tool, a page that shows your current balance. There is NO update available to change anything. Last year, it all worked just fine. But they screwed it up this year! If I could give negative stars, I would for sure.

I scan multiple items to find eligible ones, take them to the counter, and am then told that they are not eligible. I then have cashier scan 1 at a time, and find out that some of them are eligible. Turns out that if store finds even 1 ineligible item among others, it basically turns them all down. WHY IS THIS APP RECOGNIZING ITEMS AS ELIGIBLE WHEN THEY ARE NOT!!! Also, why isn't the scanner basically on the "front" of the app instead of multiple clicks to access?

This app takes you to their website for OTC shopping. That website is almost as slow as Home depot's website! Navigating it will take a while, it is unresponsive and many times you'll need to figure out how to get back to the list of items you were just looking at, since it also needs some updates and your mobile back button won't always be recognized and when it is, it makes you start all over. When after a stressful 30+ minutes you're finally at checkout, the website spasms!!

What’s new

Individual & Family Plan members now have an improved way to pay premiums, faster access to Rewards and a more accessible interface.