Direct Auto Insurance

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

the app sucks. Every time I try to log in it tell me a unexpected occurrence has happened. I can't pay my bill if I can't get in the app. if u go thru this company do not do paperless billing u won't know what's due or when. The app is very unpredictable and unreliable. It needs fixed or I'll go to another insurance company.

They are charging me $10 because I changed my email!!!!!!! $10 because it's an "endorsement" change!!!!!!!!! When you pay a huge amount for their insurance, they should do this as a courtesy for being a customer for many years. I talked to them about this, and they said they could not change it. I'm glad I'm helping them from going under 😁😁 Ridiculous!!!

Last month, I didn't have any problem getting access to my account now. Even with my correct information, I can't access it. I updated the app to the last version and am still not getting access. Also, I tried going to the website and can't get access either. When I finally could access and try to make a payment, an "YOUR PAYMENT CAN'T BE PROCESSED DUE TO INSUFFICIENT FOUNDS" text appears.

What’s new

We've added push notifications so you never miss an update or payment! Enable notifications to stay in the loop.