$2 for debit transactions and $1 for credit transactions! Outrageous mobile check loading fees!! Not to mention i no longer can receive texts because the text number won't receive my texts for me to verify that i want to continue receiving texts! They've made more than enough money off of me, I'm deleting this app.
Cannot get into mobile check load. Everytime I get to the screen it would say "this may take a few moments" and then it goes back to the account summary. What's the point of having this if I can't load a stupid check.
Cant use check load on the app like i used to be able to months ago. Ive tried countless times to load a check but it wont even go to the checl load screen. After selecting moble check load the box with agree or nevermind pops up then after i select agree it says, this may take a few moments, then seconds later sends me back to the history transaction page every damn time. The only reason I have this app in this card is so I can load checks on the go. I can't even use it and I've contacted customer service a thousand times and all they say is your account is able to load checks blah blah blah I know that. I keep telling them that it's not working then all they keep saying is the same response which doesn't help ever this company is garbage.
Do not get a netspend card..I have one for over a year and I never had a problem until they put in a chip & sent me a new card.. This new chip the ATM machines won't give you money..When you try the ATM machine says sorry we don't recognize the chip.. You will have to go to a cash checking place where they charge a lot more.. So use paypal any thing else just stay awsy from netspend...
Customer service had us on hold for 2 hours each time. You need to educate your workers how to properly treat customers. This is ridiculous and not good business. They say one thing then do the other.
This app is supposed to allow me to upload my checks...However, whenever I try to it goes back to the home screen... I made sure my gps location is on and it still doesn't work, this app is a bust because this is very important... Other than checking my account which I can do online I see no need for it if I can't upload my checks
Fixes to Mobile Check Load
Transform paper checks into eChecks, print checks, receive payments on the move.