My card does not expire till october 2017 and i try to used and it says card not allowed.. I still have money on my card and i need to put gas on my car why i cant used it??? I think the best way to resolved this its a mayor law suit.. Thats is illegal to take our money and not be able to used it.
Absolutely worthless app. If all you want to do is check your balance this is the perfect app. DON'T USE MOBILE CHECK LOAD. Ingo is a total BS company they allow to use them for a little bit then close your account for no reason and all they say is..."We're Sorry for the Inconvenience" They have no phone numbers to call so your screwed when this happens. Live Chat Reps don't give a sh** about your account. Beware...
Recently I purchased an ace elite debit car to pay my car insurance .I was not notified until after I loaded the money that there was an issue with my social security number .The requested that I send them proof of who I am like copies of my social,id,and proof of address.i sent it to them and now I'm getting the run around .I paid 5$ for the card and signed up for the 5$ monthly payment .And they just charged me for the 10$ monthly plan now my insurance has lapsed and ace are holding my money from me .I have used NetSpend alot in the past .Now I don't know if I will ever use them or recommend them to anyone this situation has. Really hurt my family in a bad way.i wish there was a way to find some help.
Mobile app always down.. it's been one week and I cannot upload a check for my job. It just keeps saying error. And no one is responding to my emails. Upgrade sucks.
This is an extremely basic app. The check cashing feature is horrible. It does however give you a way to check you account if you want to look. However you can get that through their text feature. Overall this app only saves you a drive if a ace is not close by.
6 years Ive been with ace. Never had a problem. I get my direct deposit 5 days early every month. I got a customized card with my kids picture on the front. Never get overdraft fees. I highly recommend them to anyone who likes simplicity. :)
Fixes to Mobile Check Load
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