Postmates - Food Delivery

Uber Technologies, Inc.

Contains ads

About this app

"Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

This used to be my go-to app, and I order almost daily. Sadly, the past few times, items were missing from my orders, and i was refused a refund even though I had to reorder the missing items after, multiple times. They requested a picture of missing items. Make that make sense. In addition, on another incident, I was asked for a picture of what we received about 14 hours after I sent my complaint. Unfortunately I will not use this app again until that policy or procedure has changed.

Not a huge fan of the cranked up menu prices and all of the fees which turn a $15 item into a $30, but I guess that's just the price for convenience. Overall, it's alright. 60% of the drivers speak AND READ English, about that same percentage can actually follow directions as well. If my order got screwed it up, it's usually the restaurant and not the driver, so there's that. I use it when I'm feeling lazy or hungover anyway.

Been great so far, coupons make the app *edit. After using the app for a while, it seems like there's trouble between the location food is delivered and which restaurant receives the order. Example: ordered from Taco Bell, knowing there's one within a few miles, but it sent the order all the way across town. Makes receiving the oder longer, and the driver is covering a lot more distance than necessary, affecting their tip/drive time/traffic.

What's new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.