
Carolyn Van Voorhis
Although the app makes it easy to scan and earn, we had been saving points to get the highest reward - the 125-point pasta duo. We just got to that two weeks ago (we now have 136 pts) and although the app says "you have unlocked all offers", that is no longer true. With no warning (no email notification nor in-app notification), that reward now needs 200 points. I understand that Fazoli's can make changes but being secretive about changes is not customer-friendly.
6 people found this review helpful

Dania Cueto
Never works. Will allow me to get all the way to payment and then it can't "validate the cart". So much for convenient. This is the 2nd time in the last 2 times over 4 months that it has done this. It's ridiculous! So when people are waiting for food, it's now double the time because we have to physically go and then wait on the food that should have been ready upon arrival if we could order using this "convenient" app. I checked for updates and that was not the issue. This app sucks.
4 people found this review helpful

S C
tried logging in, got permanently stuck on adding my phone number cuz my previous account existed. Couldn't back out, closing the app and re-opening didn't work. Forever stuck on 'add your phone number!' just for it to keep telling me "opp already exists!" Like okay--then let me back out and try forgetting password! Nope. Won't let, no amount of backing out, closing the app will let me. Too much work so I uninstalled it and figured it was my sign to not eat Frazzolis fix yalls app.
2 people found this review helpful