Misty Tompsett
Not really user friendly. You have to check in on the App for your order to show up at the store. They cannot find your order by the order number. It's hard to find the check in button. And if they are out of something there is no way to cancell your order once you are checked in, or even if you leave the initial paid screen. Scanning a receipt or having them scan at the register is easy, but the other ahead is frustrating!
1 person found this review helpful
Gregory Millar
Given how many fastfood apps use a similar interface and features set, I find it astounding that TacoJohns was still able to cobble together such a non-functional mess for their mobile ordering. Order customization that doesn't allow you to add things to the cart, rewards and offers that can't be redeemed in the app, reward points that expire extremely quickly, and a restaurant locator that often selects places several hundred miles away. An app that has everything... all wrong.
20 people found this review helpful
Tiffany Lampson
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Easy enough to order, but the whole point of ordering ahead is so the food is ready when you get there. Not getting there and being told that to "check in" sends the order to the kitchen. So, check in as soon as you order! Any customizations you do to an item won't show to the restaurant, I removed the spicy sauce and he said it didn't say that, so they had to remake it.
5 people found this review helpful