Cleco MyAccount

Smart Energy Water

About this app

MyAccount is the online and mobile account management system for Cleco customers. Self-service has never been easier with the Cleco MyAccount app, and you’re always in control. Residential and commercial customers can use MyAccount to view account information, pay their bill online, compare usage, set up a daily usage alert and much more all from the Cleco MyAccount app. It’s easy to navigate and can be accessed anytime from anywhere.

Download the Cleco MyAccount app today and unlock a world of convenience and control.

Ratings and reviews

Entering payment info time and time again due to auto fill errors took entirely too long. I was beginning to think that they purposefully designed the lower service charge for credit cards, then made them impossible to use, and ultimately, Google Pay would be the only remaining option, and a higher service charge could then be excused by the consumer in order to get the process over and done with... but no one would believe that kind of set up against us, right?

Daily Usage Alerts lag two days behind, useful only for retrospective use analysis. Usage graph page is clunky, feels like alpha software release. Have to select daily data to see useful info. Graph only vertical orientation, will not rotate on phone for trend observation. If switch to solar data then back to grid consumption, have to reset daily data.

Unable to pay my bill through app after the update please fix was never an issue before

What’s new

This update includes bug fixes and a few small performance improvements.