mariah vickroy
Great app, I like that I can track all my packages on it; even ones not purchased on the app. Very accurate and convenient. The only issue is that shop owners dont have a lot of control over the orders. I wanted to add onto an order, and the seller couldn't do it since they were not allowed to make changes to the order. The seller instead had to make a coupon code that gives free shipping and then just ship them together, which could be taken advantage of and doesn't work for all situations.
38 people found this review helpful
Bob Carr
- Flag inappropriate
- Show review history
During "shop week", they put up a link screen that you can't make go away to get to what you're actually there for. Wasted real estate (almost entire screen) that either you accidentally hit and have to back out of or scroll past to get where your going. Plus zero ability to contact them via the app. The app has a terrible time reconnecting to Amazon.
7 people found this review helpful
Thank you for your feedback. For the future, you can absolutely connect with our Support team through the app or simply use this contact form: https://shopify.link/bmyj. -Olivia, Shop Support
No Introduction (Sos)
- Flag inappropriate
- Show review history
There is no clear option to talk to anyone about fraud, and there is definitely fraud on this app. It's not rampant, but in the event one slips through, Shopify doesn't make it very clear what steps you need to take to rectify the problem. I want to give this app 5 stars as I've used it for a long time and generally like the experience, but anything that facilitates scam behavior and has no clear-cut way to combat or fix it will always get at least 3 stars deducted. New users, be wary.
70 people found this review helpful