Jared Randle
There's something wrong with the app. I restarted my phone, and immediately it's saying that "Shop keeps stopping", without me even launching the app. It keeps throwing up the error message and it's (Just did it AGAIN) making my phone freeze. I tried launching the app to try to fix it, but it immediately crashes or force closes. So, I don't have to open it in order for it to malfunction, and I can't even (and there it is AGAIN) use it anymore. Idk what the issue is, but it's too much (ONCE MORE)
97 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a look at this issue to find a resolution! - Shay, Shop Support
Kill_Hell _Games
Well after having to get a new phone I had redownload this app bc I ordered candy and wanted to see when it would arrive, but when I went to open the app it didn't even stay open for 5 seconds before it totally crashed. So I tried to uninstall and reinstall it six times to no avail. And it's been two days of this app not working in the slightest. It was reliable for tracking and shopping but when the app decides to absolutely stop doing what it's supposed to do, it's trash. I'm upset with it.
11 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We would love to understand the issues you're experiencing with using the Shop app. If you're open to it, please reach out to us here: https://bit.ly/3FAFUbg. We'd be happy to take a closer look at this issue to find a resolution! -Iris, Shop Support
*The Fuller Family*
I loved this app, until recently. It WILL NOT WORK. I've gone above and beyond, several times now, and the app won't open or do anything. A pop-up message says to clear the cache because of it closing so many times. Did that, uninstall and data clearing, phone restart, and nadda! I have an order through Shop and have no way to follow or track it because the app is garbage, right now. It says there's bugs that need fixed and to wait to download again until they fix them. Come on!!!
4 people found this review helpful
Thank you for your review, and we apologize for any issues you have experienced with the app. Our developers are aware of this problem and this will be resolved on the next update for the app! This should be available very soon. - Shay, Shop Support