4.6
587K reviews
100M+
Downloads
Content rating
Everyone
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About this app

DISCOVER EVERYTHING THAT YOUR TELCEL APP HAS FOR YOU

Find exclusive rewards and promotions for being a Telcel customer.
Participate in contests to win amazing prizes.
Top up your balance or pay your bill.
Find out about the latest trends in the gaming world.
Find your next phone from Online Store.
Enjoy endless hours of music and entertainment available on Claro video and Claro music.

This and much more from the Telcel App.
Updated on
Feb 12, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.6
585K reviews
A Google user
June 4, 2019
Everything about this company is garbage... They charge you for everything without noticing you and when you try to talk to someone in charge or try to fix the problem, you are ALWAYS going find a BIG wall saying "Unfortunately we cannot share with you the information but the only option you have is to pay or wait for our lawers to contact you" .... 4 times this year i've had to pay 10X my monthly bill and none of the people at customer support can tell me why or how to make it stop... I really hope that the person reading this decides to take another company for their phone service.
111 people found this review helpful
Adris S
March 28, 2022
After an update it started turning itself on and crashing my phone, it even shows a message that "this app has stopped working" when I wasn't using it but the message gets deleted on its own without me clicking on it. So it's been working on the background and crashing my phone
48 people found this review helpful
george alonso
June 3, 2023
I just bought a sim card,purchased airtime ..and I do not have any service...I cannot connect to app when the list finally appears...tried to register to mi Telcel and never received my password...useless ,,service where... gotta change company
3 people found this review helpful

What’s new

Hemos realizado mejoras generales y corregido errores para ofrecer una mejor experiencia.