Mobile Klinik Device Checkup

TELUS

About this app

Mobile Klinik Device Checkup helps you get the most out of your device. Keep your smartphone running smoothly and download the app to track your device health, manage warranties, and get an instant trade-in quote.

DETAILS:
HEALTH CHECK
Run comprehensive device diagnostics to optimize your phone's performance:
● Checks for known issues and ensures iOS is up to date
● Get helpful tips to manage frequently-used apps to save space, battery and data

REPAIR
Expert help when you need it:
● Book appointments at your closest Mobile Klinik location
● Get a repair quote from an expert technician

WARRANTY VERIFICATION
Stay protected and easily view your certified pre-owned phone or repair coverage
● Get timely reminders for your next free device check-up to keep your device performing at its best
● Never wonder if you’re covered, get proactive alerts before your coverage expires so you're always protected
● View your coverage details and track expiry dates right in the app when it’s convenient for you

SELL YOUR PHONE
Trade in and save more:
● Get an instant quote for your device and apply your trade-in credit toward your next certified pre-owned smartphone

About Permissions
Mobile Klinik Device Checkup requests a number of permissions to help diagnose and understand your device. This information is used to offer you suggestions on how to improve your device, and help us improve the app itself. The privacy of your information is protected. You can read more about privacy at TELUS by clicking on the privacy policy below, or by visiting www.telus.com/privacy

We will ask for the following permissions:
● Phone - We use this permission to diagnose roaming, network connectivity, and network status. We also use it to access the best trade-in value for your device.
● Storage - We use this permission to diagnose which apps and content are consuming your storage and to check your SD card status (if equipped)
● Contacts - We use this permission to diagnose and verify you have activated theft protection and device backup accounts
● Location - We use this permission to diagnose cell network and GPS information, and alert you to known issues in your local area
● Data Usage - We use this permission to check how much data each app on your device is using and to identify data saving suggestions for your installed apps
● Systems Access - We use this permission to help you fix common system settings, such as misconfigured network settings, in a single touch
● Image - We use this permission to diagnose picture quality
● Audio - We use this permission to diagnose microphone quality
● Phone Number - We may ask you to provide your phone number to diagnose roaming, network connectivity, and network status. Your phone number is also used to access the best trade-in value for your device. If you do not want to provide your phone number you can press “skip” when prompted.

Ratings and reviews

This phone was not purchased thru Telus! Now, just because I am TELUS customer bloatware gets installed!? I think we should start a class action lawsuit against TELUS for unnecessarily taking up space in our phones WITHOUT permission!

A polite way to offer this kind of help would be an an option... I shouldn't be forced to have this app I didn't ask for and can't get rid of. Edit: uninstalling the updates and disabling the app still includes it in the "update all" list. Which means I have to choose between having the app 'disabled' and being able to update all my apps at once. Thanks for the "help".

I think it's a very good App, but just watch out what permissions you allow the App to have otherwise sometimes it'll remove some of your files and other files that are important to you.. That can include anything! I know that I've learned my lesson on trusting these types of thing's that are supposed to keep my files safe! It's definitely not smart enough to know what means more to me than what doesn't...

What’s new

New My Warranty My Guarantee flow, easier access to your Mobile Klinik coverage.