SyncUP DRIVE ™

T-Mobile USA

About this app

IMPORTANT NOTE: This app is compatible only with SD-7000T1.
For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/iot-devices/syncup-drive-connected-car

For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE.

NOTE: A SyncUP DRIVEOBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app.

To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup

T-Mobile SyncUP DRIVE provides the following features for customers:

WI-FI HOTSPOT
Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot
• Connect up to 5 devices to your in-car Wi-Fi hotspot
• Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password

FAMILY SAFETY
Keep an eye on your loved ones without creating dangerous distractions.
• GPS enabled to locate your vehicles in real-time
• Check the location and status of multiple vehicles without contacting the
drivers
• Receive alerts when the driver or passenger are not wearing their seatbelts
• Create virtual boundaries to get notified when your vehicles arrive and
depart from common locations

VEHICLE SAFETY
• With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe.
• Know your fuel level**, battery voltage, and brake fluid levels before you hit the road
• Get alerts when your car’s battery is getting low
• Understand what’s wrong with your car so you can take action
• Quickly find nearby mechanics to get the help you need

ROADSIDE ASSISTANCE
Need roadside assistance? You will get 4 roadside assistance services you help when you need it.***

VEHICLE SECURITY
Help keep your car secure, even when you’re not with it
• Never forget where you’ve parked again with GPS location and Google StreetView
• Get alerted if your parked car has been bumped or disturbed or if your device has been unplugged
• Track your car’s real-time driving location if it’s been stolen

SMARTER DRIVING
Learn how to be a smarter, safer driver by analyzing your driving behavior
• Review your trips to understand how, when and where you drive
• Keep track of dangerous driving behavior like speeding
• Set speeding alerts to encourage safer driving

SMALL BUSINESS FLEETS
Easily monitor the location and status of up to 10 vehicles from your smartphone
• Understand the health of your vehicles in real-time so you can make smarter business decisions
• Empower your team in the field with in-vehicle Wi-Fi hotspots

*Based on download speeds
**Fuel readings and some other features are not available on all makes and models of vehicles
***Roadside assistance is not eligible for use on commercial vehicles. Terms and conditions apply.

Ratings and reviews

I was forced to get this since I had Sprint Drive. The app won't even connect to the device. I've had for a week or more now, I drive for a while every day and the app still hasn't connected to the device. And conveniently my check engine light just turned on so I guess I'll have to go to someone else to see what's going on. Just a useless paper weight.

This was great at first but recently notifications and tracking have been extremely delayed. And if device is unplugged it doesn't recognize it when you plug it back in. And since the last time I've had to plug the device in, after a car repair, it thinks certain notifications are on when it's actually not. I was told I had to go to the TLife app to update the notifications. Why do I have to go to a different app? Even after updating through the TLife app it's still not right.

I don't usually leave reviews but I have to with this, I used to have the Sprint Drive and it was awesome great very accurate, would tell me the second the car started or got to a place. but now it's like 30 minutes later I get a notification that it stopped, started, or anything. Had an engine error come up like 4-5 months ago, which has since been fixed, but the app still tells me it's there and there's no way to clear it. I can't even look at the trip log on it anymore it just sits and load.

What’s new

We’ve enhanced the Roadside Assistance experience and fixed reported bugs to improve your overall app experience. Keep the feedback coming!