
Anthony Ranallo
- Flag inappropriate
- Show review history
Deco hardware is fine, but the app makes it unacceptable. It is generally slow, but more importantly there is a fundamental issue with how it interacts with the router/APs. If I use the app to perform more than a few actions at a time, the router itself will completely crash and cause a hard reboot of the entire network. The only reliable option is never using the app, which is absolutely ridiculous.
51 people found this review helpful
TP-LINK SYSTEMS INC.
June 3, 2024
Sorry for the inconvenience, I hope you can send feedback email from "Support Center->Other->"Select Any Question"->No,I need more help->Email Us" ,then describe your problem or upload screenshot, and check the option "Add System Logs(Optional)" to help us debug for you.

Chris Rupp
App used to display upload/download rates. Now it doesn't; it just displays '--' where it's supposed to show these. App doesn't have bandwidth usage over time. App is supposed to give me weekly and monthly reports. Instead, it gives me NOTIFICATIONS that such reports are 'available', but then when I click the notifications and poke around in the app itself, such reports don't show/exist. I'm in the spot where they're SUPPOSED to show, I have the reports turned on / enabled, but there's a bug.
35 people found this review helpful

Maxim Velichko
The app regularly lost deco network, completely. The only option you have is to add a new one, and you cannot do it, because you already have one. But, if you log off in app, and log in again, you get all decos back. Practically no diagnostics, when something goes wrong (deco has red led). At best, the app tells you "oops, something is wrong" and offers you to reboot deco. At worst, it tells you that it cannot connect, because it cannot.
1 person found this review helpful