
Anthony Ranallo
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Deco hardware is fine, but the app makes it unacceptable. It is generally slow, but more importantly there is a fundamental issue with how it interacts with the router/APs. If I use the app to perform more than a few actions at a time, the router itself will completely crash and cause a hard reboot of the entire network. The only reliable option is never using the app, which is absolutely ridiculous.
60 people found this review helpful
TP-LINK SYSTEMS INC.
June 3, 2024
Sorry for the inconvenience, I hope you can send feedback email from "Support Center->Other->"Select Any Question"->No,I need more help->Email Us" ,then describe your problem or upload screenshot, and check the option "Add System Logs(Optional)" to help us debug for you.

Chris Rupp
App used to display upload/download rates. Now it doesn't; it just displays '--' where it's supposed to show these. App doesn't have bandwidth usage over time. App is supposed to give me weekly and monthly reports. Instead, it gives me NOTIFICATIONS that such reports are 'available', but then when I click the notifications and poke around in the app itself, such reports don't show/exist. I'm in the spot where they're SUPPOSED to show, I have the reports turned on / enabled, but there's a bug.
46 people found this review helpful

Raheel
Every time I attempt to log in (with the correct u/n and password), I get an error saying "Something went wrong. Deco app will quit to prevent further errors." Simultaneously, on my old device a notification from the Deco app pops up giving me a "Deco Account Verification Code" screen. I think the app is supposed to allow me to enter a verification code on my new device, but instead it just quits.