USAA Mobile

USAA

About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.

 

Ratings and reviews

This mobile app needs work, and a lot of it. While you can usually get to what you need to get to eventually, it fights you every step of the way. Essential functions of the app stop working and simply say "service unavailable". The GUI is glitchy and often fails to respond to inputs. The two step security would be a reassuring feature, but with how often I have to close and re-open the app it works out to be only a massive nuisance. When it demands an update every week, it should be better.

I would really appreciate better reliability from the app for a bank which has no physical locations (in a lot of places). Almost every single time I log in, the app says "log in to see account information" and I have to close the app and log in again. Even when I do log in, I often get an error that account information isn't available, and I can't make any transfers. Annoying and frankly unacceptable.

Been using for many years just recent issue. The widget on the home screen has been stuck with balances from weeks ago. Will not update at all. I've uninstalled reinstalled cleared cache and everything. Inside when I open app works but account balances don't update or even transactions. I lived the ease and convenience of the widget. Hope an update rolls out soon to fix it.

What's new

We frequently update the app to provide you with the best experience. This update includes:

General bug fixes and performance improvements