USAA Mobile

USAA

About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

"USAA Bank" means USAA Federal Savings Bank.
Bank products offered by USAA Federal Savings Bank, Member FDIC. Credit card, mortgage and other lending products not FDIC-insured.

 

Ratings and reviews

Absolute trash app. I can't use it for transactions, or even log in, because it wants the 6 digit email code every single time. Every time I tab to my email to get the code, the page resets immediately, I have to start all over, and I'm left in a neverending cycle of FUBAR. The only other verification method, on the app, is through the app? Literally none of this makes sense and I couldn't even complete a transaction because of this bogus verification.

I don't know why you have to always change things & it makes it harder & harder to pay my bills the way I need to. I can't pay my renters & car insurance separately now. I'm forced to pay altogether, which doesn't work for my budget. They are charging you a fee for paying your bill manually. If you don't want that fee, then you HAVE to set up automated payments. Since when is there a penalty for paying a bill early? Well, USAA charges you a penalty. It's getting worse & worse with each update.

This app in the past had issues with errors that required retrying transactions, like transfers between accounts, but that issue seems to have been resolved in the last 6 months or so. The navigation between accounts, even between lines of business is easy. When you need help there's integrated help on every page that is intuitive to use.

What’s new

We frequently update the app to provide you with the best experience. This update includes:

- General bug fixes and performance improvements