Stay away from this app, it will damage your existing account Have been sending money using WU for 16 years through agents. Had Gold WU card. Recently installed this app. ALL my existing profile information got deleted, including all contacts and history. All points gone. Gold status gone. Called WU, they have no idea what happened, but cannot recover my old account. Their suggestion - keep using new account. Absolutely useless app. Useless customer service. Stay away from this app!
Doesn't work! Can't login, after i enter my email and password it gets stuck on a white background... plus, there's no option to add your member card number! Fix and i'll give you 5 stars.
Soooooo bad The app doesn't work. Everytime getting PS9999 error. Tech help is worthless. They don't have any clue of the problem.
This app is so BS! Second freaking time I set up the transfer on my app to go into another agent to pay and they had no idea, I have to do it over each time. So f***ing useless! What's the point!
Sucks Transfer keeps failing... "unable to complete tranfser" is what i keep seeing even though I have more than enough to send. Useless
Huge help when the weather is impossible... Easy, practical and not headache at all... Specially now that the weather is horrible, so cold !! I can send money to my family this holidays without getting froze... Thanks WU...
Thanks for your feedback. We’ve listened and made improvements to the WU app.
- Added a new feature that enables starting the transfer in the app and paying for it in cash at the nearest participating WU location.
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