MVGO

SWM Services GmbH

About this app

MVGO is the integrated app for your individual mobility needs in Munich and its surroundings, within the jurisdiction of the Munich Transport and Tariff Association (MVV). It combines public transport and shared mobility offerings. This includes digital ticketing/HandyTickets such as the Deutschland Ticket, journey planning, updates on service disruptions, real-time departure information, as well as bikes, e-scooters, car sharing, EV charging, and much more.

Key features

🗺️ Journey planner
In our app you will always find the right local and regional public transport travel option. This includes real-time departure information, timetables, updates on service disruptions, as well as route and timetable changes, road, track and construction works.

🚉 Departures
Search for your preferred public transport stop to see real-time departure information for the service lines departing from this stop. This is also where you’ll find the right departure platform, tram or bus stand, as well station access maps displaying the operational status of lifts and escalators.

🗺️ Network and fare zone maps
View maps of our route networks and fare zones for Munich city and its surroundings, all trains in Bavaria, as well as maps for accessible public transport.

👩🏻‍🦽‍⬆️ Lifts & escalators
In station access maps of our MVG underground stations you can see the operational status of lifts and escalators. You can also access this information in the journey planner and for stations at which you need to transfer.


🎟️ Digital MVG tickets/HandyTickets covering the entire MVV jurisdiction
Buy the suitable digital ticket for your journey directly in the app – no matter whether it’s a stripe ticket, day ticket or an IsarCard weekly or monthly subscription ticket. Our ticket app widget always enables quick access to your tickets.

📱 Digital subscription tickets/HandyTickets
All personal MVV subscription tickets and the MVG Deutschland Ticket, as well as the Bavarian concession ticket in the form of a concession Deutschland Ticket for students, apprentices and volunteers are also available as digital tickets in the app.

📶 By the way: once downloaded and opened, you can show your digital ticket to ticket inspectors even when your phone doesn’t have an internet connection.


🚲 Bike sharing
Rent MVG bikes or TIER e-bikes directly in the app.

🛴 E-scooter sharing
Rent e-scooters from our partners TIER and Voi directly in the app.

🚕 Taxi ranks
Quickly find the closest taxi rank and see the number of available taxis.

🚙 Car sharing
See available car sharing vehicles in your surroundings provided by SIXT, Miles, STATTAUTO or SHARE NOW.

🔌 EV charging
Find EV charging including information on plug types and availability directly on the map.

👍 M-Login – Your login for Munich
Register once for free or use an existing M-Login account to benefit from all the features of our MVGO app. By the way, this same account also works to buy digital parking meter tickets in the HandyParken München App, buy event tickets in the München App, as well as for purchasing and managing your Deutschland Ticket subscription in the MVG customer portal.


Our tips & tricks

💡 Buy suitable extension tickets
Go to “Settings” – “My zones” and enter the zones already covered by your weekly or monthly ticket.

💡 Saving items as favourites
Save routes or places you travel to often using the star symbol ⭐️.

💡 Save and share journeys
Save a journey to your calendar or share it with someone using the respective symbols 📅 📤.


💌 Customer service and feedback regarding all services provided in the app
We look forward to hearing from you. Should you have questions, encounter any issues or like to offer suggestions, please email us at [e-mail].


Notices

(1) All digital tickets/HandyTickets are valid within the entire jurisdiction of the MVV (Munich Transport and Tariff Association).

(2) No guarantee can be provided for the accuracy or completeness of this information.

Ratings and reviews

App was basically unusable. Bikes could never unlock, and creating an account was awful. Picking your birth date is required, but you have to use a calendar instead of entering your birthday. This means, to hit the minimum age of 18, you need to hit the button to move the calendar back 216 times. One of the worst interfaces I've ever seen. Just walk

Home screen is bloated with unnecessary information - car/bike/scooter sharing. It's a waste of data and bandwidth. Journey results are very bad in terms of information density. Old app had up to 10 results on results page, I didn't even have to scroll down. New one has barely two lines of results and this is completely inconvenient. The app won't remember my search preferences, I only care about S-Bahn and app always wants to display tram, bus, train and boats(!) on top of that.

Police and traffic information for Munich public transportation are hidden, until you enter a journey in this App. The predecessor was much better in that aspect. Despite it becoming mandatory, it seems to turn out even worse. Display of delays has been inaccurate for a lot of the last trips, the traffic information is convoluted and you have to know your way around town, to even realize, it doesn't affect the part of the line you're actually using the transport for.

What's new

Minor bugfixes and improvements.