Selecting destination from drop-down enters something else entirely (eg: just plain Brooklyn when I clicked on the street address). No bug report system anywhere, categories in "contact us" don't have a "issue with the app" entry. I don't mind the bug so much as not being able to report it.
First try super useless, trying to set up ride in another city, find out if available and price; app couldn't work at all with a different city, like I just need a ride from where I am. Or either not easy to figure out. Fingers at my mouth, hailing a TAXI !!!
Lyft sends drivers request from passengers 25 to 35 minutes away. These are far too often very short trips. Thusly drivers often earn less than $5 an hour chasing these trips to preserve their acceptance rating. No Lyft is sending drivers on trips then canceling it and giving the trip to other drivers. This cost the initial driver money in the form of gasoline and time they are basically scooping the trip and giving it to another driver. This is unethical and there needs to be a class action lawsuit against these people.
App is ok but the line routes are hot garbage. It seems it would be better to pick ppl up that's on the way or same general area. In Atlanta the lines bounce you all over the city in ways that just make zero scene.
I used lyft once then I waited for them the sec time never came just as well uber they are both fake and Cons why are they in bussniess for win people's need to get work in the Earilst morning.
Although Lyft has better customer service than Uber, Lyft prices are usually worse since tip isn't included in trip costs, and Lyft can be horrible at matching drivers and co-riders for shared rides. For the last two mornings and on other occasions, Lyft has added co-riders to my trips to work that required straying way away from the route and going out of the way to get people that were 6 or more blocks away. I don't mind having to go a block or two backward to get a new co-rider, but six or more blocks can add a lot of time to a ride. I've been late for work a bunch of times because of this, despite giving myself ample time to get there. Until Lyft's matchmaking improves, I am leaving my rating at a 2.
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