VRR App & eezy.nrw Ticket

Verkehrsverbund Rhein-Ruhr AöR

About this app

…Everything at a Glance – Your Daily Connections…
• Save your favorites: Stops and connections you use regularly.
• Nationwide: All bus, train, and long-distance connections in one app.
• Individual: Set which modes of transport you want to use.
• Bike routing: Plan seamlessly with bus, train, and bike.
• Bike sharing: Find available rental bikes and stations near you.

…Comfort and Individuality: Personalize your app…
• Trip alarm: Get reminded in time to be punctual at the stop.
• Ticket tile: Show or hide the “My Tickets” section on the home screen as you need.
• Dark Mode: Switch to Dark Mode if you prefer that view.
• Favorite connections: Save your important routes as favorites.
• Also available for Wear OS. Perfect for check-in and check-out via your smartwatch with the eezy.nrw fare!

…Easy payment and ticket management…
Pay for your trips flexibly with:
• PayPal
• Credit card
• Direct debit
• Ticket history: Keep track of all purchased and used tickets.

…Perfect for bike and public transport…
Plan your route with the bike and combine it with bus or train.
• DeinRadschloss: See if there’s a free parking spot at your stop.
• metropolradruhr: Find a rental bike for the last stretch – the app shows you available bikes and stations.

Download the app and get started!


Feedback:
Do you like our app or do you have any suggestions for us?
Then let us know and leave a review in the store or write to [e-mail].

Verkehrsverbund Rhein-Ruhr AöR
Augustastraße 1
45879 Gelsenkirchen
Tel: [phone]
E-Mail: [e-mail]
Internet: www.vrr.de

Verkehrsverbund Rhein-Ruhr has been organizing local transport in the Rhine-Ruhr region since 1980 and ensures the mobility of 7.8 million inhabitants. As develop mobility solutions for the people on the Rhine, Ruhr and Wupper.

Ratings and reviews

This app is incredibly frustrating to use. I just got a 60€ fine because I didn't validate my 4-trip ticket, just because the app interface is incredibly confusing. There's a long list of tickets to choose from without any explanation about which one you need, even when you click on them. Just GUESS a price level from K to 7 because that totally makes sense and hope for the best. There's a map without zones in this app! We don't need Google maps 2, we want to know what ticket to get.

there are too many pop ups when just trying to open the app to open the ticket. when clicking the pop ups away the ticket on the front page always "fails to load", leading to an unreliable experience and the need to prepare the ticket long before the bus or ticket control arrives

UI is okay and functional. For the most part, it is functional. However, you can't cancel subscriptions like the DeutschlandTicket without contacting their customer service unless you're in Germany or have a German sim card. It is also important to add: VRR states their subscription renewal is the 10th of each month but charge on the 4th - and you don't get a refund even if you cancel before the 10th. I also recommend VRR make it clear that it is a subscription when putting your details down.

What’s new

What's New?
This update improves clarity and usability in the app: Currently valid and upcoming tickets are now shown together in the “Valid Tickets” section. The former separate view for future tickets has been removed, so all relevant tickets are in one place. The departures view has also been streamlined. An autofill feature supports you during registration. Additional bug fixes improve overall stability.