Kaiser Permanente

4.2
32.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Jun 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.2
32.5K reviews
Justine Ellis
May 7, 2022
The app used to work fine but since the update I can't use the biometric feature. It just crashes. Even though I can still login manually, by entering my password, this feature being broken is irritating. They need to fix this. * Update* So they fixed it. It stopped crashing and biometric sign in was working. But a few months ago it stopped working again. (though at least this time it isn't crashing)
163 people found this review helpful
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Kaiser Permanente
May 7, 2022
Thank you for sharing your feedback, Justine. Please email us at kpmobile@kp.org so we may follow up.
Roberto Bradford
May 2, 2022
It's ridiculous that Kaiser has you install 2 different apps, and half the time it still redirects you to a browser to do what you're trying to do. Of course, since they're all different, you have to log in each time, even if you're being redirected from one, to the other, to the other. How about some continuity to simplify things? I don't mind an app or doing things online, but this is ridiculous.
201 people found this review helpful
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Randy Vach
May 13, 2022
I like the options and available information and most appointment scheduling on the app. The major issue with this app is the login is completely slow and doesn't work half the time. I have to close out and go back in again multiple times. I've deleted my cache. No difference. A lot of bugs related to logging in and checking in.
60 people found this review helpful
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Kaiser Permanente
May 13, 2022
Hi, Randy. Please email us your concerns at kpmobile@kp.org. Thank you. ^Chris

What's new

• New to KP members can now transfer their outside prescriptions and review member ID cards
• Prescription reminders can now be snoozed
• Newly enhanced, easy-to-understand Coverage and Costs plan information, deductible tracking, and claim submissions
• All-new guest pay feature allows anyone an easy way to pay bills without signing in
• Members can now delete/deactivate their accounts from the app
• Bug fixes and enhancements